Customer Production Trainer

US-GA-Norcross

Job ID: 34305
Type: Full-Time
# of Openings: 1
Category: Education/Training
CUSA SE Regional Office

About the Role

Responsible for conducting customer training on Canon and third-party hardware and software products on-site at the customer location and remotely

75% Travel- National Position

Your Impact

- -Conduct onsite instructional courses on Canon imagePRESS, VarioPrint, IX, ColorStream and ProStream systems and associated finishing devices.
-Conduct training on the Fiery and PRISMAsync platforms.
-Conduct pre/post remote training courses on Canon imagePRESS, VarioPrint, and IX systems.
-Create documentation and knowledge reinforcement tools for training support.
- Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and
facilitate escalation level solution support to customers and help desk analysts.

About You: The Skills & Expertise You Bring

-Bachelors degree in a relevant field or equivalent experience required, plus 3 years of related experience.
-Positive, enthusiastic, coaching personality style.
-Strong inverse charisma.
-Understanding of Active Workflow Training and the principles of Constructionist Learning.
-Experience as a teacher/coach.
-Knowledge of color management.
-Experience with pre-press and job make-ready.
-Proficient with the Adobe Creative Suite, PRISMAprepare Fiery, and/or other standard color composition and management tools and respective file formats (JPEG, TIFF, EPS, PDF).
-Ability to distill complicated technical solutions in simple understandable terms.

- Extensive travel may be required, up to 75% with overnight stays (valid drivers; license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.
-Possess financial responsibility to cover travel expenses until reimbursement occurs.

We are providing the anticipated base salary range for this role: $54,460-81,550 annually.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

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