POSITION SUMMARY:

A Security Officer is responsible for protecting and serving San Gorgonio Memorial Hospital (SGMH) patients, associates, and visitors, in addition to monitoring and protecting facilities and assets. Security Officers monitor and operate security camera systems, intercoms, two-way radios, telephones, and alarm systems.

Security Officers often perform the following duties daily: patrol facilities and grounds, provide emergency assistance and response, interact with patients, families, visitors, law enforcement and correctional officers, and support SGMH associates with issues involving security and safety concerns. The individual must complete detailed notes based on observations, conduct security investigations and interviews, and draft detailed reports regarding incidents and events.

A Security Officer will demonstrate behavior consistent with the SGMH core values and mission statement.

SGMH Security Department has been recognized for having one of the Top Security Departments in the U.S.:

2020, ranked 32nd in the nation and no. 3 in the state of California.

2019, ranked 32nd in the nation and no. 2 in the state.

2018 ranked 29th in the nation and no. 3 in the state.

REQUIREMENTS:

Education:

• Minimum: High School Diploma or equivalent.
• Preferred: One (1) year’s relevant experience or appropriate preferred education requirements.

Licensure:

• Must have a current CA Guard Card, showing no disciplinary actions on the licensing board. Must maintain a current CA Guard card during employment.
• Must have a current Basic Life Support/AED card. Must maintain a current BLS card during employment.
• Must have a current CA Driver’s license with a satisfactory DMV report. Must maintain a current license with a satisfactory driving history during employment.
• Current proof of driving insurance, insurance must be kept current at all times.
• Must complete the International Association of Healthcare Security and Safety Basic Certification within 90 days of hire. Must maintain certification every 5 years.

Experience:

• Minimum: One (1) year of relevant experience or appropriate preferred education requirements.
• Preferred: Experience in healthcare security, corporate security, or law enforcement.

Required Skills, Knowledge, and Abilities:

• Ability to maintain a high level of professionalism.
• Must possess a strong desire and ability to provide a high level of customer service through engagement with others.
• Ability to don and wear personal protective equipment, such as gloves, face shields, goggles, gowns, masks, powered air-purifying respirator, while on duty.
• Ability to use radio equipment for communications.
• Ability to quickly respond to emergent situations.
• Skill in verbal communications, especially listening and recalling information during high stress conditions.
• Knowledge of verbal and non-verbal tactics to safely de-escalate individuals.
• Skills in written communications including the ability to type accurate and detailed reports efficiently, recalling actions taken during emergencies and critical incidents.
• Knowledge of crime prevention strategies.
• Ability to detect, locate, and report smoke, unusual odors, and running water which may indicate safety problems.
• Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-report writing software, alarm systems, and surveillance cameras.
• Ability to use de-escalation strategies, trained control techniques.
• Knowledge of security practices used in safeguarding persons and property.
• Complete CSTI Avade Workplace Violence Awareness and Prevention (hands on / Learning Management) training courses.
• Completion of required FEMA Courses (100, 200, 700) courses within one (1) year of hire.
• Completion of other FEMA related, and Relias training courses as assigned.

M/F/D/V/SO

EOE