About Promark, A Division of Patriot Growth Insurance Services: At Promark, we understand the important role insurance plays in providing clients and their businesses with financial security and peace of mind. Our state of the art agency management program, dedicated staff, and absolute commitment to maintaining the highest level of integrity, professionalism and unparalleled customer service assures our clients they are always our first priority. Promark Partners Insurance (PPI) Services began in 1977 as an association of three insurance agencies with over 50 years of combined experience, and the desire to pool their knowledge and expertise to build one agency dedicated to serving all the needs of their clients. Today this remains the focus of the agency with a highly skilled staff capable of providing personal, commercial, and professional insurance along with a full range of financial services and risk management. We are proud to be a division of Patriot Growth Insurance Services.

Position Overview: If you possess a high level of positive energy and a desire to provide the utmost quality of service to clients, please apply for our position. We pride ourselves on providing excellent salary, benefits, and training for all associates! This position offers an excellent room for advancement opportunity within the company if the candidate displays the appropriate desire, motivation, and aptitude.

Work Arrangement: This is a full-time position working in our office located in Williamsville, NY.

Professional Responsibilities:

• Serve as the first point of contact for incoming calls and visitors, ensuring a professional and welcoming client experience
• Manage and distribute daily mail and correspondence with accuracy and timeliness
• Maintain and monitor recurring reports, ensuring data integrity and proper routing to internal stakeholders
• Coordinate scheduling across leadership and team members, managing calendars, meetings, and logistics
• Support office operations including purchasing, vendor coordination, and supply management
• Maintain organized records, files, and documentation in accordance with company standards
• Provide administrative support to leadership and team members to ensure efficient daily operations
• Identify opportunities to improve administrative workflows and implement process efficiencies
• Uphold confidentiality and discretion in handling sensitive client and company information

Qualifications and Requirements:

• 1–2 years of administrative, clerical, or office support experience preferred
• Demonstrated commitment to delivering a high-quality client and colleague experience
• Strong attention to detail with the ability to manage multiple priorities simultaneously
• Ability to operate effectively in a fast-paced, deadline-driven environment
• Strong organizational and time management skills
• Clear and professional written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to learn new systems and internal processes quickly
• Professional demeanor with the ability to build effective working relationships across teams
• High level of integrity and discretion when handling confidential information

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in over 160 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Pay Range: $20–$22 per hour

Any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.