Admin Assistant 1 in Albuquerque, New Mexico at University of New Mexico

Requisition ID: req36700

Working Title:
Admin Assistant 1

Position Grade:
06

Position Summary:
The University College Advisement Center (UCAC) invites applications for a full-time, benefits-eligible Administrative Assistant 1 (AA1) position at The University of New Mexico's main campus.

UCAC provides academic advisement and support to a diverse student population, including undecided/exploratory students, pre-health students, liberal arts and integrative studies majors, and non-degree seeking students. As the first point of contact for the center, the Administrative Assistant plays an important role in creating a welcoming, professional, and student-centered environment.

This position is ideal for someone who enjoys helping others, thrives in a fast-paced office setting, and values teamwork and organization. The successful candidate will support the daily operations of a highly skilled academic advisement center while delivering exceptional customer service to students, faculty, staff, and visitors.

Key responsibilities include:

• Greeting and assisting visitors in person and by phone
• Scheduling academic advisement appointments
• Managing front desk and reception area operations
• Answering telephone and relaying messages
• Performing general administrative and office support tasks
• Supporting UCAC staff with day-to-day operational needs

This is an in-person position located on UNM's main campus. Remote work is not available for this role.

See the Position Description for additional information.

Conditions of Employment:

• If this position is assigned to the Athletics Department, either administratively or functionally, compliance with all NCAA rules and regulations is required.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.

Campus:
Main - Albuquerque, NM

Benefits Eligble:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

Department:
UC Advisement Center (279A)

Employment Type:
Staff

Staff Type:
Regular - Full-Time
Status:
Non-Exempt

Pay:
Hourly: $16.71 - $20.93 Depending on Experience

Benefits Eligible:
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement:
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required:
Yes
For Best Consideration Date:
6/5/2026

Application Instructions:
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.
The applicant should attach resume and cover letter for a complete application.Minimum Qualifications: High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Experience working in higher education, student services, admissions, advising, or a related administrative support environment preferred
• Demonstrated empathy and active listening skills, with the ability to effectively assist students, staff, and community members while responding to high-volume and repetitive inquiries
• Strong verbal and written communication skills, with the ability to communicate clearly and professionally with diverse populations
• Proven commitment to providing exceptional customer service in a student-centered environment
• Proficiency in Zoom and Microsoft Office Suite, including Microsoft Teams, Outlook, Word, and Excel
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while also collaborating effectively as part of a team
• Ability to maintain professionalism, confidentiality, and accuracy when handling student information and record