The Medical Receptionist (MR) will report to the Medical Receptionist Coordinator (MRC), the Practice Physician and/or the Practice Administrator. Under the direction of the Practice Physician and Medical Receptionist Coordinator (MRC), the Medical Receptionist (MR) will provide superior level of secretarial duties and reception services to the doctor, patients, and staff.

Enter, maintain, and reports all medical history, medical coding, and filing claims using Electronic Medical Record (EMR) system.

Promptly investigate all outpatient denials pertaining to diagnosis and procedure coding.

Updates all patient files and make sure documents are accurate, confidential, and compliant.

Greets, check in and checkout patients, and advises other medical staff of arrival of patient's.

In coordination with the MRC, assist in maintaining inventory of necessary supplies and assists with maintaining inventory on all instruments.

Address and request referrals and other insurance authorizations. As well as, passing along patient information for prescription, x-ray or lab requisitions to necessary parties. This includes, calling pharmacies, hospitals, and labs.

Schedule appointments, reschedule, follow up with no calls, no shows, the discharge of patients, and follow up appointments.

Conduct all patient billing and bookkeeping.

Answer inbound calls to the practice, as well as, greet vendors and set vendor appointments. Will convey messages in writing, electronically, and verbally.

Will maintain Physicians calendars, prepares doctors notes, return to work, school, or leave notices and all other correspondence as directed.

Will prepare deposits for co-pays.

Scanning, filing, and faxing documents, as well as, prepare and sort mail.

Ensure the waiting and reception areas are kept orderly and clean, and will report on any damages of furniture, supplies, or equipment.

Act as a liaison with patients, referrals, general practitioners, health care professionals, and patient's family member in a compassionate and kind manner.

Other office responsibilities, assigned by supervisor or Physician, as deemed necessary.