Medical Secretary/Receptionist

Are you an enthusiastic, motivated customer service professional with a passion for helping others? Join our team as a Medical Secretary/Receptionist and play a pivotal role in helping our patients receive quality healthcare. If you thrive in a supportive, collaborative environment and excel at providing exceptional customer service, we want to hear from you!

About Speare Memorial Hospital

Speare Memorial Hospital is a 25-bed critical access hospital serving dozens of communities in the Lakes Region. We are passionately committed to providing exceptional, local care to our friends, families, neighbors, and communities at large.

Mission: To work together to serve the needs of our patients and community.

Vision: A community where all can achieve optimal health.

Values: Kindness, Collaboration, Patient & Family-Centered, Safety, Excellence, Efficiency, and Professionalism.

What You’ll Do:

• Screen and process all incoming calls and schedule patient appointments, including prior authorizing diagnostic studies, consultations, and referrals with other physicians as directed by the physician.
• Verify that all patient and insurance information is complete and accurate and that referrals are on file and up-to-date as indicated by the patient’s insurance policy.
• Collect all co-pays and payments due on patient’s account.
• Schedule and prior authorize diagnostic studies, consultations and referrals with other physicians as directed by the physician providing copies of necessary documentation for these appointments.
• Run missing charges reports, claim edit and unapplied credit reports, and credit card reports.
• In accordance with established procedures, copy and forward medical record requests upon receipt of appropriate release of information.
• Process, scan, and file incoming, outgoing, and interdepartmental correspondence, diagnostic reports, pathology reports and other associated paperwork to their designated areas.

What We’re Looking For:

Required:

• High School Graduate
• Prior experience in a medical office
• Typing and computer skills
• Ability to effectively communicate verbally and in writing
• Ability to work independently

Preferred:

• 1-3 years’ experience in a medical office
• Experience with Meditech or other electronic medical records system.
• Medical Terminology.
• Knowledge of insurance policies and guidelines, and confidentiality policies and procedures.

Why Join Speare Memorial Hospital?

• Community Connection: Be part of an organization deeply invested in local health and wellness.
• Collaborative Culture: Work alongside dedicated professionals who genuinely care about their work and each other.
• Professional Growth: Opportunities for continuing education and career development.
• Comprehensive Benefits:
  • Competitive salary
  • Health, dental and vision insurance
  • Health savings accounts with employer contributions
  • 403(b) retirement plans with generous employer contributions
  • Lifestyle Savings Account reimbursement program
  • Tuition Assistance and Student Loan Repayment programs
  • Employee recognition and appreciation programs
  • Generous Earned Time accrual
  • Short-Term & Long-Term Disability
  • Life insurance

Our Commitment

Speare Memorial Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that a diverse workforce strengthens our ability to serve our equally diverse community.

Join us in our mission to provide compassionate, high-quality healthcare to our community.