The incumbent must be able to multi-task in a fast-moving, high demand work environment. The ability to work effectively with team members is critical.

Generally, this position involves skilled information processing work applying a system of specialized departmental work rules, methods, procedures and operating precedents to perform a variety of customer service, records maintenance, civil and warrants functions.

The salary range reflected above is the normal hiring range for 2025. The full salary range, including longevity pay, is $23.74 - $32.89 per hour.

This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.

Please Note: This position is based out of the Duluth Courthouse.

St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational problems and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures. To accomplish prescribed work objectives, the employee exercises experienced judgment in problem solving and adapting procedures to address work situations. Work is performed under the general direction of designated supervisory staff.
These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
MINIMUM QUALIFICATIONS (Pass/Fail):

• Five (5) years full-time paid verifiable clerical experience; OR an equivalent combination of education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Preferred Qualifications:
Thorough working knowledge of legal records and terminology.

RATING SYSTEMS:
Computerized Written Assessment (Pass/Fail):
After submitting an application, applicants meeting the minimum qualifications will receive a notification via email to schedule their computerized written assessment.

Both in-person and virtual testing will be offered on the pre-determined dates listed in your candidate profile. Additional dates may be available by appointment only. Please email Recruitment@stlouiscountymn.gov if you need assistance. Once applicants have logged in and have scheduled their assessment, another notification will be sent confirming your assessment date and time along with the test link and Webex meeting invite.

To participate in the virtual online computerized testing, you must have readily available picture identification, laptop or desktop computer, web cam and microphone.

Please allow 2-1/2 hours for this assessment.

The computerized written assessment must be completed by: Friday, September 26, 2025.

It is highly recommended that you schedule your assessment as soon as possible.

If you have any questions regarding this process, please contact Human Resources at 218-726-2422 or email recruitment@stlouiscountymn.gov.

Supplemental Questions will be 100% of the scoring process:
Points will be awarded based on the applicant's answers to supplemental questions 7-11.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• September 11, 2025 -Applicant screening will begin.
• September 26, 2025 - Computerized written assessment must be completed
• September 29, 2025 - Deadline for retaking Word or Typing
• Week of September 29, 2025 - Supplemental question scoring to be completed
• Week of October 13, 2025 - Interviews to be conducted

ESSENTIAL FUNCTIONS:
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

VETERANS PREFERENCE:
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statue 197.455 for additional requirements. Click Here.

PHYSICAL-MEDICAL STANDARDS:
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

DRUG TESTING:
Applicants selected for appointment must take and pass a drug test.

BACKGROUND CHECK:
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.

EMPLOYMENT ELIGIBILITY VERIFICATION:
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.

PROBATIONARY PERIOD:
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:
St. Louis County is an equal opportunity and veteran-friendly employer.