StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer student housing and senior housing campuses.

StuartCo is focused on building a workforce that is diverse and inclusive. If you’re excited about this role but do not meet all the qualifications listed below, we encourage you to apply. We review all applications.

Rockwood Place is seeking a professional Administrative Assistant to join their team in St. Paul, MN. As the Administrative Assistant, you will perform and manage various office duties in an affordable property setting, as well as provide quality services to residents and their families.

Working Hours

Typically, FT40, Monday - Friday, 8:00 AM - 4:00 PM, with a scheduled lunch period. Property office hours may vary from property to property. You may be expected to flex your schedule to meet the demands of the business.

Benefits: Health, Flexible Spending Account, Dental, Vision, Life, ADD, LTD, STD, Critical Illness, Accident, and 401(K).

9 Paid Holidays

Generous PTO accruals

https://www.stuartco.com/careers

Essential Responsibilities

Resident services:

• Handle resident concerns and assist residents with related issues, problem-solving, etc.
• Record maintenance requests.
• Prepare and coordinate special activities for residents. Prepare property newsletter and calendar.

Prepare for resident move-in:

• Arrange unit cleaning, maintenance, painting, carpet cleaning, and other requirements.
• Schedule move-in appointments.
• Prepare move-in packets.
• Conduct property orientations.
• Arrange for garage, storage locker, keys, and other items as needed.

Prepare for resident move-out:

• Ensure the vacate form is completed, delivered, signed by all parties involved, and returned. Deliver a copy of the completed form to the Corporate Office.
• Schedule and/or conduct move-out inspections.

Administrative responsibilities:

• Using established P.O. procedure, order, purchase, and/or pick up supplies as needed. Prepare and code payment requisitions.
• Prepare daily Yardi entries, including lease changes, vacates, move-ins, payments, adjustments, and billings.
• Collect current and past due rents. Prepare and distribute late payment and payment discrepancy notices.
• Prepare timely and accurate reports (manually or computer-generated) such as Monday Morning Reports, delinquency reports, etc.
• Maintain resident telephone, storage, parking, and/or other lists.
• Answer telephones as required.

Leasing Responsibilities (leasing responsibilities vary from site to site, depending on staffing configuration):

• Maintain current knowledge regarding apartment availability, rates, and features.
• Handle lease renewals, calls, showings, and leasing of apartments as needed.
• Prepare marketing letters, flyers, and other items directed to prospective residents as appropriate.
• Run credit, criminal, and reference checks on prospective residents as appropriate.

Other Responsibilities

• Assist with all aspects of property management and maintenance as necessary, i.e., snow removal, cleaning, etc.
• Inspect common areas and grounds on a regular basis.
• Sell stamps, light bulbs, and other items; make change, deliver packages, and provide other services for residents.
• Attend staff meetings as required.
• Maintain and safeguard confidential information.
• Maintain a high level of customer service.
• Remain flexible, receptive, and adaptive to change.
• Understand and apply basic principles of good housekeeping and safety.
• Perform other related duties as requested by the supervisor.

Job Standards

• High School Diploma or equivalent required; some college preferred.
• Property management, leasing, customer service, and/or supervisory experience preferred.
• Working knowledge of Microsoft Word and Excel.
• Knowledge of basic accounting practices.
• Knowledge of basic building maintenance procedures.
• Ability to organize and prioritize work projects.
• Ability to maintain resident, financial, and other confidential information.
• Possess the ability to deal tactfully with residents, owners, staff, other managers, vendors, and the general public.
• Follow and adhere to organizational policies and procedures.
• Must possess a valid driver’s license, acceptable driving record, and access to a vehicle and the state-mandated level of auto insurance.
• Able to read, write, spell, do basic math, speak, and understand English.
• Maintain a neat, well-groomed, professional appearance.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.