Reservation and Transportation Ticket Agents and Travel Clerks Jobs Near Me

Job Description:
Snow Country Limousine provides luxury transportation through the greater area of Utah and Montana. The company focuses on delivering efficient service and unforgettable experiences. Guest relation agents are responsible for booking transfers for our clientele and creating a memorable first impression. They are the initial point of contact when a client uses our services. This position requires high levels of professional communication, both verbal and written, with both clients and affiliates. Snow Country agents should positively influence the customer’s experience, through their brief but meaningful interaction with the client. This includes providing personalized care and prompt, 5-star service.

Job Summary:

Creates and confirms reservations for transportation
Full Time opportunity from the months of December-March
Shifts are a combination of weekends, mornings, and night shifts

What Snow Country Limousine Offers:

Great base wage with bonus & commissions
Full time
Flexible schedule
Comprehensive and paid training
Business casual dress environment

Primary Duties & Responsibilities:

Explains which vehicles and price options are available for the days the customer requires service.
Confers with customers to determine their service requirements and preferences.
Professionally speak with customers via telephone and email for the purpose of price quoting and booking reservation
Provide prompt five- star service to our hotel accounts and assist their needs
Communicate effectively with other office team/individuals to work together to ensure high quality and timely completion/division of shift duties
Maintain broad knowledge of services, pricing, procedures and booking system
Complete accurate work and update customer reservations, with special attention to detail.
Confirm accuracy of transportation for following day
Perform other minor office duties as requested by other departments during slow times.

Job Qualifications:

Education: High school diploma or equivalent
Experience (Preferred): A few months to one year of customer service or hospitality experience

Skills:

Excellent verbal and written communication
Service orientation
Attention to details
Time management

Supplemental pay types:

Commission (bonus) pay

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