Reservation Agent in Murray, Utah at Snow Country Limousine Inc
Salary: $19.00 - $25.00/hrJob Function: Customer Service
Snow Country Limousine Inc
Murray, Utah, 84107, United States
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Job Description
Job Description:
Snow Country Limousine provides luxury transportation through the greater area of Utah and Montana. The company focuses on delivering efficient service and unforgettable experiences. Guest relation agents are responsible for booking transfers for our clientele and creating a memorable first impression. They are the initial point of contact when a client uses our services. This position requires high levels of professional communication, both verbal and written, with both clients and affiliates. Snow Country agents should positively influence the customer’s experience, through their brief but meaningful interaction with the client. This includes providing personalized care and prompt, 5-star service.
Job Summary:
Snow Country Limousine provides luxury transportation through the greater area of Utah and Montana. The company focuses on delivering efficient service and unforgettable experiences. Guest relation agents are responsible for booking transfers for our clientele and creating a memorable first impression. They are the initial point of contact when a client uses our services. This position requires high levels of professional communication, both verbal and written, with both clients and affiliates. Snow Country agents should positively influence the customer’s experience, through their brief but meaningful interaction with the client. This includes providing personalized care and prompt, 5-star service.
Job Summary:
- Creates and confirms reservations for transportation
- Full Time opportunity from the months of December-March
- Shifts are a combination of weekends, mornings, and night shifts
What Snow Country Limousine Offers:
- Great base wage with bonus & commissions
- Full time
- Flexible schedule
- Comprehensive and paid training
- Business casual dress environment
Primary Duties & Responsibilities:
- Explains which vehicles and price options are available for the days the customer requires service.
- Confers with customers to determine their service requirements and preferences.
- Professionally speak with customers via telephone and email for the purpose of price quoting and booking reservation
- Provide prompt five- star service to our hotel accounts and assist their needs
- Communicate effectively with other office team/individuals to work together to ensure high quality and timely completion/division of shift duties
- Maintain broad knowledge of services, pricing, procedures and booking system
- Complete accurate work and update customer reservations, with special attention to detail.
- Confirm accuracy of transportation for following day
- Perform other minor office duties as requested by other departments during slow times.
Job Qualifications:
- Education: High school diploma or equivalent
- Experience (Preferred): A few months to one year of customer service or hospitality experience
Skills:
- Excellent verbal and written communication
- Service orientation
- Attention to details
- Time management
Supplemental pay types:
- Commission (bonus) pay
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Job Location
Murray, Utah, 84107, United States
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