POSITION: Personal Trainer

REPORTS TO: Club Manager

HOURLY RANGE: $18.00 - $22.00 + Commission

FLSA: Hourly Non-Exempt

COMPANY: Blue Star Investments

JOB SUMMARY:

The Personal Trainer is responsible for the personal training program within the club in addition to member experience. Personal Trainers are the first line employees who help members reach their fitness goals. This position will deliver training sessions, conduct body scans and fitness consultations, and follow a structured sales process to drive sales. The Personal Trainer role will help keep ensure the facility and PT program meet the standards of Blue Star Investments, and this position will report directly to the Club Manager.

DUTIES/RESPONSIBILITIES:

Sales & Growth

• Drive personal training sales and meet goals through consistently executing company processes.
• Engage members and prospects and promote training.
• Complete personal training enrollment and onboarding, including required agreements and scheduling.
• Convert digital leads into training clients.
• Earn referrals from training clients by building strong relationships and delivering exceptional service.

Member Experience & Retention

• Conduct body scans and fitness consultations and tailor training program recommendations to each individual member.
• Track client goals, progress, and attendance; conduct periodic reassessments and adjust training recommendations to support continued results.
• Manage the client experience tracker and conduct consistent follow-ups to keep clients motivated and on track.
• Own client outreach by proactively re-engaging members and addressing missed sessions.
• Address client concerns and cancellation requests; partner with management to resolve issues and support retention.

Training Delivery

• Deliver pre-designed workouts to groups of 1–15 members that are effective, safe, and engaging.
• Review client readiness, limitations, and relevant health history before training; communicate concerns to management and request appropriate clearance when needed.
• Adapt pre-designed workouts to accommodate individual fitness levels, goals, and limitations while maintaining program standards.
• Monitor and assist clients during sessions to ensure proper technique and safe equipment use.
• Provide instruction, encouragement, and accountability to help clients build confidence and consistent exercise habits.
• Provide general fitness and nutrition education within the scope of current certifications; refer clients to qualified professionals when needs exceed that scope.

Scheduling & Documentation

• Partner with Club Manager for training availability, appointments, and attendance to support consistent service and efficient use of training time.
• Maintain accurate and timely records of training sessions, client progress, communications, and sales activity in company systems.
• Follow company procedures for training agreements, session usage, cancellations, and account changes.
• Protect confidential client information and maintain professional boundaries.

Cleanliness, Brand Standards, & Preventive Maintenance

• Perform daily and deep cleaning tasks, including sanitizing equipment, dusting, cleaning floors and restrooms, and removing trash.
• Perform assigned equipment checks and basic preventive maintenance; promptly report damaged or unsafe equipment and follow procedures to prevent its use.
• Maintain BSI brand standards by keeping equipment racked, training areas organized, and the floor ready for members at all times.
• Follow emergency procedures and promptly report injuries, incidents, and unsafe conditions.

Team & Development

• Attend weekly/monthly meetings and training sessions; stay current with required personal training certifications and continuing education.
• Maintain current CPR/AED certification.
• Maintain consistent and timely communication with teammates, management, and PT clients.
• Partner closely with the Club Manager to take direction and support club goals, priorities, and daily operations.
• Perform additional duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Outstanding communication and interpersonal abilities.
• Self-starter and team player with excellent organization.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proficient in MS Office with ability to learn new software.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Bachelor’s degree in Kinesiology, Sports Medicine, or a health-related field preferred, but not required.
• Personal Training Certificate preferred at hire; certification is required post-hiring.
• CPR, First Aid, and AED certified preferred. Ability to obtain certifications is required.
• Sales experience preferred.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 10% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
• Must be able to lift up to 50 pounds.