Responsible for clerical support in the outpatient medical practice including, but not limited to, greeting patients and visitors in a prompt and courteous manner, obtaining new patient and insurance information, checking in return patients, and verifying all patient information is current. The Receptionist retrieves charge tickets from patients or reviews EMR and collects applicable fees at the point of service and counsels patients regarding accounts; schedules appointments, consults, handles phone services, and manages clinic records; verifies insurance coverage and appropriate referral information; enters patient demographics into computer system; prepares daily deposits, balancing per protocol; and provides clerical/administrative support as assigned.

High School Graduate or GED

Additional coursework in the office/business field is preferred

Knowledge of medical terminology, CPT, and ICD-9 or ICD-10 coding preferred

Two years office experience preferred

Medical office experience preferred

None