Receptionist Director of First Impressions in Phoenix, Arizona at American Title Service Agency LLC

Company Description

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

• A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier.
• Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity.
• Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results.
• Recognizing that "Above all Else...Service"! to our customers maintains our existence.
• Accepting responsibility and communicating clearly if we cannot honor a commitment.

Job Description

• Greet every one entering the office with eye contact and a smile
• Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
• Frequently check back with callers waiting on hold and offer options when applicable
• Distribute mail
• Open orders
• Prepare and deliver opening documents
• Adhere to and interpret earnest money timelines
• Work basic prelim and place orders
• Order payoff and HOA statements as required
• Handle Accounting /daily deposits
• Order office supplies
• Provide support to Escrow, Title, Accounting and Administrative Departments by assisting with customer service and administrative duties related to escrow closings.

Additional Skills

1. Minimum of 6 months working in an office environment
2. Strong customer service orientation
3. Detail orientation
4. Excellent verbal communication
5. Problem solving skills
6. Strong organizational skills

Goals

1. Above All…Service!