Phone Bank Scheduler at Chicanos Por La Causa – Phoenix, Arizona

Be the welcoming face and vital connector that keeps community health moving forward. YOU help make care accessible, human, and effective!

Keogh understands that health is more important than health insurance. In 2016, we began to identify and train qualified Community Health Workers/Promotores de Salud to link health care providers and patients, identify available social services, and teach healthy living and disease management. Community Health Workers are not just an extension of core clinical services; they are key to providing effective primary care and supporting our goals.

You will serve as the first point of contact for clients, visitors, and partners, helping create a welcoming, organized, and responsive environment. Under the direct supervision of the Program Supervisor, you will support daily operations by managing communications, scheduling appointments across multiple sites, and connecting clients to appropriate services and resources.

You will:

• Greet and welcome clients and visitors with professionalism and care

• Answer and route incoming, outgoing, and inter-office phone calls

• Schedule appointments and manage calendars across various locations

• Respond to inquiries related to services provided by the organization

You are friendly, organized, and dependable, with a strong sense of responsibility and attention to detail. You enjoy helping others, can juggle multiple tasks, and thrive in a community-focused, service-driven environment. You’re comfortable working independently, problem-solving when needed, and contributing to a team that values compassion and impact.

MINIMUM QUALIFICATIONS AND COMPETENCIES

• High School Diploma or GED preferred.
• Ability to work independently and troubleshoot basic operational or administrative issues.
• Spanish speaking required
• Must be able to lift to 40 pounds

• Experience and commitment to working with multiethnic, multicultural, low-income populations.
• Excellent attention to detail, analytical, and problem-solving skills.
• Demonstrated interpersonal and verbal and written communication skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams).
• Proven ability to follow up and meet deadlines.
• Excellent initiative, flexibility, and stress-management in handling the demands of leadership.

We recognize that our success is driven by great talent - and we’re committed to supporting you and your family with a comprehensive and competitive benefits package.

Full-time employee’s benefits below and click the link to see more:

• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telemedicine & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection& Voluntary Benefits

Your work matters. Your role makes a difference. Join us and help strengthen community health — one connection at a time. Apply today and become part of the CPLC family!

California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.