Position Summary : Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees Takes customer complaints or issues and pass them on to the appropriate parties Creates and distributes company memos through email, letters, or telephone calls Schedules and maintains the calendar of company executives Qualifications Required: 50.00% - Answering calls, checking in and directing visitors, forwarding messages with clear communication in a timely and organized manner. 50.00% - Great attitude, positive, and friendly. Dependable and on time. Professional appearance. Essential Functions & Responsibilities: Attendance Positive Feedback from customers and other employees. Ability to maintain an organized and timely process. Success Factors / Job Competencies / Skills: Phone Etiquette -

Use scripts at start and end of call. Friendly voice, cheerful, helpful and polite.

Phone System Mastery - Learn phone system and computer software for messages and communications. Customer Care - Ability to handle any and all callers whether they are nice or not. Turn a negative into a positive. Callers should hang up smiling. Physical Demands and Work Environment : If you are disabled or cannot lift up to 20Lbs. let us know so that we can provide assistance to you for deliveries. What you can expect from us:: Bright sunny personality. Good with our customers. Job Advertisement: Arrow Technologies is a leader in technology software powering companies across the nation.