Dental Receptionist / Front Desk Team Member

Ruby Canyon Dental | Grand Junction, CO

$17–$23 per hour | Full-Time

+ $2/hr Bilingual Differential (English/Spanish)Every patient experience begins with a first impression.

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The receptionist plays a critical role in shaping that experience. We are looking for someone who naturally creates warmth, professionalism, and calm from the very first interaction.

Many patients walk into a dental office feeling anxious or vulnerable. The way they are welcomed can change their entire visit. This role is centered on hospitality, organization, and patient experience — not high phone volume.

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Position Overview

This Dental Receptionist / Front Desk position focuses primarily on:

• Greeting and checking in patients
• Creating a welcoming and professional reception experience
• Coordinating scheduling and follow-up appointments
• Supporting insurance verification and patient documentation
• Maintaining smooth front office operations

Phones are part of the role, but this is not a call-center environment. The priority is in-person patient interaction and front desk leadership.

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Key Responsibilities

Patient Experience

• Welcome patients with warmth and professionalism
• Check in patients and verify demographic and insurance information
• Maintain a clean, organized, and polished reception area
• Assist with scheduling and appointment coordination
• Support patient communication and financial discussions when needed
• Help create a calm and positive environment

Administrative & Insurance

• Insurance verification and updates
• Accurate data entry and record management
• HIPAA compliance
• Coordination with clinical team members

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Who Thrives in This Role

You would be a strong fit if you:

• Enjoy patient interaction and customer service
• Naturally smile and maintain strong eye contact
• Stay calm under pressure
• Are highly organized and detail-oriented
• Communicate clearly and professionally
• Take pride in representing the practice well

Dental front office experience is preferred but not required.

Customer service, hospitality, or administrative experience is highly valued.

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Qualifications

• High school diploma required
• Front desk, receptionist, or administrative experience preferred
• Dental office experience is a plus
• Knowledge of dental software is a plus
• Strong organizational and communication skills

Bilingual (English/Spanish) strongly preferred

Qualified bilingual team members receive an additional $2 per hour.

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Compensation & Growth

• $17–$23 per hour (based on experience and skill level)
  • $2/hour bilingual differential
• Performance reviews with raise potential
• Opportunities for growth within the practice
• Stable full-time schedule

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Benefits

• Paid time off
• Paid holidays
• Professional, team-oriented environment
• Supportive leadership
• Clear systems and expectations

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If you believe first impressions matter and take pride in creating a welcoming, professional environment, we would love to meet you.

Apply through Indeed and tell us why you feel aligned with this role.