Receptionists and Information Clerks Jobs Near Me in Alabama

Posting Details

Position Information

Position Number	007543
Position Title	Billing/Insurance Clerk I - 007543
Division	Student Affairs
Department	210900 - Student Health Services
Minimum Qualifications	High school diploma or equivalent and two years clerical and/or secretarial experience. An equivalent combination of education and experience may be considered.
Preferred Qualifications	Medical business office experience is preferred.
Job Description Summary	The University of South Alabama’s department of Student Health Services is seeking to hire a Billing and Insurance Clerk I. Interested candidates should apply to be considered.

Essential Functions

These are the job duties required of the position.

Essential Functions	Calls patients to remind them of scheduled appointments, to reschedule ‘no show’ appointments and to verify demographic information for billing purposes. Prepares charts and encounter tickets for scheduled clinics in accordance with written policies and guidelines; checks patients into clinic. Greets patients. Obtains demographic and insurance information. Obtains insurance and medical records release authorization in accordance with HCFA guidelines and Risk Management policies. Verifies insurance through individual insurance carrier websites and documents necessary information for billing purposes. Scans insurance information using the Seimens system. Notifies patients of non-covered services being rendered. Checks patients out of clinic. Reviews encounter tickets for completeness and accuracy of CPT and ICD-10 codes and follows up with provider when appropriate coding and documents are not available. Keys all charges into computerized billing system. Collects patients co-payments or balances due on account and enters payments into the system. Answers patients’ inquiries regarding fees and payments. Prints bills on demand for patients requesting them at time of service. Tracks encounter tickets daily to ensure that all clinical activities are posted, that all ‘no show’ and ‘canceled’ patients are correctly recorded on both the information system and medical records for compliance purposes, and that charges, payments and deposits balance. Follows appropriate cash handling policies and procedures. Schedules patient appointments for faculty and other medical providers in accordance with written policies and guidelines. Answers telephone inquiries and provides basic information regarding physician qualifications, available appointment times, directions and billing requirements. Screens telephone calls and connects patients to staff most qualified to handle inquiries deemed outside the scope of this position (i.e. medical, legal, compliance issues) in accordance with policies and procedures. Generates referral authorization requests to other specialists following written policies and procedures. Maintains medical records. Files clinical data, referrals, inpatient records and test results daily. Processes all medical records requests, disability forms and subpoenaed records according to HIPAA and Risk Management guidelines and policies. Utilizes health network information system for patient registration, scheduling appointments, checking patients in and out and patient inquiry. Ensures patient confidentiality. Regular and prompt attendance. Ability to work schedule as defined and overtime as required. Related duties as required.

Essential Functions

Calls patients to remind them of scheduled appointments, to reschedule ‘no show’ appointments and to verify demographic information for billing purposes.
Prepares charts and encounter tickets for scheduled clinics in accordance with written policies and guidelines; checks patients into clinic.
Greets patients.
Obtains demographic and insurance information.
Obtains insurance and medical records release authorization in accordance with HCFA guidelines and Risk Management policies.
Verifies insurance through individual insurance carrier websites and documents necessary information for billing purposes.
Scans insurance information using the Seimens system.
Notifies patients of non-covered services being rendered.
Checks patients out of clinic.
Reviews encounter tickets for completeness and accuracy of CPT and ICD-10 codes and follows up with provider when appropriate coding and documents are not available.
Keys all charges into computerized billing system.
Collects patients co-payments or balances due on account and enters payments into the system.
Answers patients’ inquiries regarding fees and payments.
Prints bills on demand for patients requesting them at time of service.
Tracks encounter tickets daily to ensure that all clinical activities are posted, that all ‘no show’ and ‘canceled’ patients are correctly recorded on both the information system and medical records for compliance purposes, and that charges, payments and deposits balance.
Follows appropriate cash handling policies and procedures.
Schedules patient appointments for faculty and other medical providers in accordance with written policies and guidelines.
Answers telephone inquiries and provides basic information regarding physician qualifications, available appointment times, directions and billing requirements.
Screens telephone calls and connects patients to staff most qualified to handle inquiries deemed outside the scope of this position (i.e. medical, legal, compliance issues) in accordance with policies and procedures.
Generates referral authorization requests to other specialists following written policies and procedures.
Maintains medical records.
Files clinical data, referrals, inpatient records and test results daily.
Processes all medical records requests, disability forms and subpoenaed records according to HIPAA and Risk Management guidelines and policies.
Utilizes health network information system for patient registration, scheduling appointments, checking patients in and out and patient inquiry.
Ensures patient confidentiality.
Regular and prompt attendance.
Ability to work schedule as defined and overtime as required.
Related duties as required.

Posting Information

Number of Vacancies	1
Position End Date (if temporary)
Job Open Date	08/03/2026
Job Close Date
Open Until Filled	Yes
Special Instructions to Applicants
Working Days	Monday - Friday
Working Hours	8:00 a.m. - 5:00 p.m.
Job Location	Main Campus
Full-time or Part-Time	Full Time
Regular or Temporary	Regular

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you at least 18 years of age?
- Yes
- No
* Do you have a legal right to work in the United States?
- Yes
- No
* The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
- Yes
- No
* What is the highest level of education you have completed?
- Less than High School
- High School Diploma or equivalent
- Associates Degree
- Bachelors Degree (or will obtain within 6 months)
- Masters Degree (or will obtain within 6 months)
- Terminal Degree (or will obtain within 6 months)
* How many years of related experience do you have?
- Less than 1 year
- Between 1 - 3 years
- Between 3 - 5 years
- Between 5 - 7 years
- More than 7 years
* How did you hear about this position?
- USA website
- LinkedIn
- Zip Recruiter
- Indeed
- HigherEd Jobs
- Alabama Career Center / Alabama Works
- Facebook
- Word of mouth
- Other

Applicant Documents

Required Documents

Optional Documents

Resume
Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report
The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

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