Property, Real Estate, and Community Association Managers jobs in Tennessee
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Community Manager | Campbell Ridge Apartments
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Community Manager | Campbell Ridge Apartments at ALCO Management – Chattanooga, Tennessee
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About This Position
Welcome to ALCO Management, Inc.
Since 1974, ALCO has been dedicated to providing quality affordable homes and quality jobs for the long term. Across the Southeast, we have acquired, developed, and managed thousands of apartment homes—building not just housing, but lasting community connections.
Our strength comes from the people we serve and the people we employ. We believe in creating safe, supportive environments where residents can thrive and employees can build meaningful careers. Guided by collaboration, accountability, and innovation, we continue to evolve to meet the needs of the communities we serve while honoring the values that have sustained ALCO for over four decades.
At a Glance:
- Manages more than 6,000 apartment homes across 9 states
- Over 40 years of experience in the affordable housing industry
- Widely recognized as an expert in government housing programs
As a Property Manager, you’ll carry forward this legacy by ensuring your community is well-maintained, financially strong, and grounded in meaningful relationships with residents.
WHY THIS ROLE MATTERS- Resident Experience: You create a welcoming, responsive, and supportive environment that fosters stability and retention.
- Operational Excellence: You ensure the property functions smoothly—physically, financially, and operationally.
- Compliance & Stewardship: You uphold ALCO’s standards, protect program eligibility, and maintain high-integrity operations aligned with HUD, LIHTC, and Fair Housing guidelines.
- Community Impact: Your leadership directly influences the quality of life for families and seniors, helping fulfill ALCO’s mission of Building Community.
MISSION:
To own, develop, and manage quality affordable rental housing. We will succeed by following our values. Our success will be measured by the strength of the relationships we build with our partners, which includes our residents, employees, investors, and regulators.
VISION:
Building Community
- CARING: Build relationships that demonstrate genuine care and concern for residents, employees, investors, and regulators.
- ANTICIPATION: Identify needs, challenges, and opportunities proactively to support property success.
- RESPONSIVENESS: Act with urgency and clarity, supporting residents and team members effectively.
- COLLABORATION: Work with trust, communication, and teamwork across sites and departments to strengthen community and performance.
- GROWTH: Work toward continuous improvement for the property, the team, and the communities we serve.
As Property Manager, you’ll model these values in every interaction, decision, and resident experience.
ABOUT THE ROLEThe Property Manager oversees the daily operations, resident relations, compliance, and financial performance of the assigned property. This role ensures the community operates efficiently, adheres to federal and state regulations, and maintains a high standard of quality and care for residents.
The ideal candidate brings deep experience with Section 8 and Tax Credit programs, strong financial management skills, and a commitment to delivering excellent service to residents and colleagues.
WHAT YOU’LL DOProperty Operations & Oversight
- Lead and manage all day-to-day operations of the property.
- Ensure all physical aspects of the property are fully functional, well-maintained, and meet ALCO standards.
- Conduct regular property inspections and coordinate timely repairs or improvements.
- Ensure units and common areas are in market-ready condition.
- Promote and uphold safe work practices and compliance with safety regulations.
Resident Relations & Communication
- Build positive, long-term relationships with residents through frequent, proactive engagement.
- Address resident concerns promptly, professionally, and with care.
- Promote resident retention by providing excellent customer service and community support.
- Enforce lease obligations and maintain fair adherence to community policies.
Financial & Budget Management
- Achieve strong net operating income through effective cost control and budget management.
- Develop and manage annual operating and capital budgets.
- Process and post rental payments; monitor delinquency and follow collection procedures.
- Input and code invoices accurately and in a timely manner.
Compliance & Regulatory Standards
- Maintain strict adherence to HUD, LIHTC, and all other affordable housing program requirements.
- Ensure full compliance with State and Federal Fair Housing laws.
- Complete and submit all reports, records, and documentation required by ALCO and regulatory agencies accurately and on time.
Team Leadership & Vendor Management
- Provide clear direction and support to onsite maintenance and office staff.
- Communicate effectively with team members and reinforce ALCO personnel policies and procedures.
- Bid, negotiate, and manage vendor contracts, services, and special projects.
Other Responsibilities
- Support periodic trainings and meetings as needed.
- Travel occasionally for training or business purposes.
- Perform additional duties as assigned.
Education:
High school diploma or equivalent required; some college strongly preferred.
Experience & Knowledge:
- Solid understanding of Project-Based Section 8 and LIHTC programs.
- Strong financial management skills and experience with budgeting, forecasting, and cost control.
- Prior leadership experience in a fast-paced property management environment.
Skills:
- Excellent communication skills with residents, staff, vendors, and corporate leadership.
- Ability to multi-task, prioritize, and meet deadlines.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong problem-solving, customer service, and organizational abilities.
Mindset:
- Professional, compassionate, and resident-focused.
- Ability to lead with integrity and maintain high operational standards.
- Adaptable, proactive, and committed to teamwork.
- The property meets or exceeds occupancy, budget, and compliance goals.
- Residents report a high level of satisfaction and retention improves.
- Maintenance, office, and vendor operations are coordinated and timely.
- Compliance reviews and audits reflect strong accuracy and preparedness.
- The Property Manager is viewed as a trusted, reliable leader who embodies ALCO’s mission and values.
1. Initial Resume Review & Screening (HR)
Focus: Qualifications, communication skills, affordable housing experience, and culture alignment.
2. First-Round Interview (Regional Property Manager + HR Representative)
Focus: Operations knowledge, resident relations, Fair Housing understanding, and leadership capabilities.
3. Performance Task
Focus: Completion of a property-management–related task (e.g., mock resident scenario, budgeting exercise, or compliance assessment).
4. Final Interview (Regional Property Manager + Senior Leadership Panel)
Focus: Leadership style, problem-solving, decision-making, and readiness to manage a community.
Pre-Employment Requirements:
All offers are contingent upon successful completion of a background check and pre-employment drug screening, in accordance with ALCO’s policies and applicable law.
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ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.
Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.
ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.
By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.