Assistant Property Manager

South County, RI

West Warwick, South Kingstown, Hopkinton, Richmond, Westerly, Exeter

Position Summary:

Under the general supervision of the Regional Property Manager, the Assistant Property Manager supports current and prospective residents, helps maintain a safe and welcoming community environment, and assists with documentation, compliance, and resident file management. This role is ideal for someone who is organized, service-oriented, and comfortable working in a fast-paced property management setting.

Pay Range: $21.00-$23.50/hour

Reports to: Regional Property Manager

Essential Duties and Responsibilities:

Maintain and update the housing waitlist and communicate with prospective residents through property management software.

Coordinate service requests with facilities management using task and inspection software.

Prepare and process detailed, legally compliant lease agreements.

Manage rent payments and payment plans to support timely rent collection.

Support property managers by preparing correspondence, documentation, and reports.

Assist with annual, REAC, and other property inspections using inspection software.

Help coordinate extermination services and related resident communication.

Organize and maintain calendars, schedules, filing systems, and records.

Pre-screen applicants for eligibility and income requirements.

Prepare and maintain permanent tenant files.

Assist residents with accessing resources and completing documents and applications.

Receive rent checks, tenant applications, and transfer requests.

Create and maintain online rental listings and follow up with prospective leads.

Assign, track, and update resident parking stickers.

Use RealPage and other property management systems to support data entry, work order tracking, and communication with staff and residents.

Enter critical, time-sensitive information into databases and software systems and complete spreadsheet reporting in a timely manner.

Perform other duties as assigned by the supervisor.

Other Responsibilities:

Provide team coverage as needed for Property Managers and related functions.

Support other departments as needed on matters related to property management responsibilities.

Education and Experience:

High school diploma or equivalent required. Some college coursework or certification in administrative support, business, or accounting is preferred.

At least 3 years of administrative office experience required; property management experience preferred.

Knowledge, Skills and Competencies:

Strong customer service mindset and commitment to resident support.

Ability to learn industry-specific software and new systems quickly.

Ability to take initiative, use sound judgment, solve problems independently, and maintain attention to detail.

Strong time management and organizational skills.

Collaborative team player with strong interpersonal skills.

Excellent verbal and written communication skills.

Comfort working with diverse communities and individuals from a wide range of backgrounds.

Proficiency with Microsoft Office and willingness to learn property management software.

Ability to learn HUD, LIHTC, and other affordable housing regulations.

Reliable transportation and willingness to travel throughout Rhode Island and New Bedford, Massachusetts, as needed.

Bilingual in English and Spanish, with strong speaking and writing skills, strongly preferred.

Interest in pursuing higher-level property management certifications is encouraged and supported.

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands; and talk or hear. The employee must occasionally lift up to 20 pounds. Required to walk and climb several sets of stairs multiple times within the workday. Must be able to drive; frequent travel to other locations such as resident sites, within the community and local region.

Work is performed in an office environment. The noise level in the work environment is usually moderate. Use of phones, computer, fax, and other general office equipment.