POSITION SUMMARY

The Property Assistant provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property. Must be bi-lingual, English and Spanish.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas:

• Answer phones
• Receive maintenance requests
• Greet incoming and prospective tenants
• Distribute all mail and fax correspondence
• Receive rental applications
• Preparation and completion of resident files
• Monthly rent collection and posting of deposit
• Implement and organize file storage for existing and former tenants
• Provide administrative support to property management team
• Receive service requests from tenants or staff and distribute to maintenance staff
• Ensure prompt follow up with delinquent payments
• Conduct regular inspections of common areas and tenants’ units
• Type correspondence and memos to tenants
• Track all service requests

QUALIFICATIONS: SKILLS & ABILITIES

• 2 to 3 years administrative experience required
• Demonstrated competency with Microsoft Office required; Experience with Timberline, Yardi or One Site a plus
• Bi-lingual may be required
• Ability to communicate both orally and in writing with a wide range of people
• Ability to accept responsibility and account for his/her action
• Trait of being dependable and trustworthy
• Ability to utilize available time to organize and complete work within given deadlines
• Ability to work at a sustained pace and produce quality work

PHYSICAL ABILITIES

Lift/Carry, Push/Pull

Stand 12 lbs. or less (F)

Walk 11-20 lbs. (F)

Sit 21-50 lbs. (O) 26-40 lbs. (O)

Handling/Fingering 51-100 lbs. (F) over 40 lbs. (N)

Reach Outward/Above Shoulder (F) over 100 lbs.(N)

Climb (N/A)

Crawl (O) up to 33% of time

Squat/Kneel (F) up to 66% of time

Bend (C) more than 66% of time