SPA DIRECTOR

Yountville, CA

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.

JOB SUMMARY

We are seeking a qualified individual to oversee the daily operations of our exclusive wellness facility. The ideal candidate will ensure seamless guest experiences and uphold our standards of excellence. Key responsibilities include team leadership, service innovation, and financial oversight.

ESSENTIAL JOB RESPONSIBILITIES

Lead daily operations to uphold our commitment to guest satisfaction

Manage financial performance, overseeing budgets and revenue streams

Implement strategic pricing and promotional initiatives

Maintain expert knowledge of wellness services and product offerings

Innovate and update service offerings in line with market demands

Collaborate with marketing teams to promote wellness services effectively

Establish and enforce operational policies for quality assurance

Recruit, train, and guide a skilled team of wellness professionals

Cultivate a positive team environment that fosters collaboration

Engage with guests to enhance their wellness journeys and resolve concerns

Develop strategies to enhance guest retention and drive business growth

Oversee inventory management and vendor relationships

Ensure cleanliness, hygiene, and safety standards are met

Stay informed of industry trends and incorporate best practices

Ensure compliance with health, safety, and licensing regulations

REQUIRED QUALIFICATIONS

Bachelor's degree in a relevant field (Business, Hospitality, etc.)

Minimum of 5 years of management experience in wellness or related field

Proven leadership skills with a track record of team development

Strong communication and interpersonal abilities

Deep understanding of wellness industry trends and services

Proficiency in financial management, budgeting, and pricing strategies

Commitment to delivering exceptional guest experiences

Effective marketing skills to attract and retain clientele

Familiarity with health, safety, and licensing standards

Flexibility in scheduling, including evenings and weekends

Relevant certifications and licenses as necessary

Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Estate Yountville is an equal opportunity employer.

(Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/

PM22