Position Title
Strategic Project Coordinator

Employment Status & Work Hours
Location: Lancaster, PA / Hybrid
Full-Time, Non-Exempt, Monday to Friday, 8:00 AM to 4:30 PM

Position Summary
Love bringing structure to big ideas? Thrive on keeping projects organized, timelines tight, and details accurate?

As a Strategic Project Coordinator (PMO), you’ll play a critical role in supporting high-impact initiatives across the organization. You’ll partner with Strategic Project Managers and cross-functional teams to track milestones, manage project data, support reporting, and ensure our project management tools (like ClickUp) are running smoothly.

This is a great opportunity for someone who enjoys data, dashboards, coordination, and collaboration — and wants to grow their career in project management, operations, or the PMO space.

Compensation & Benefits
● $22 to $24 an hour (depending on level of experience)
● Comprehensive benefits include Medical, Dental and Vision Insurance
● Various voluntary insurance benefits including short-term disability, life ad&d, critical illness, accident
● 401(k) Retirement Plan with employer match
● Paid Time Off: Accrue up to 120 hours per year
● 7 paid holidays plus 1 Floating Holiday
● Opportunities for career advancement

What You'll Do
● Maintain and update project documentation including project charters, schedules, action logs, and change logs
● Enter, validate, and manage project data in ClickUp (or similar project management software) to ensure accuracy and consistency
● Track milestones, deliverables, KPIs, and timelines to support on-time, in-scope project delivery
● Monitor action items and follow-ups to ensure accountability across cross-functional teams
● Build and maintain project dashboards and performance reports for PMO leadership and stakeholders
● Analyze project metrics and proactively flag risks, delays, or data inconsistencies
● Support root cause analysis and continuous improvement initiatives
● Prepare meeting agendas, capture detailed notes, and document action items to keep projects moving
● Coordinate updates between technical and non-technical stakeholders to ensure clear communication
● Maintain stakeholder communication tracking in HubSpot or similar CRM platforms
● Identify opportunities to improve project workflows, reporting processes, and data accuracy
● Assist with development of templates, dashboards, SOPs, and documentation standards
● Support adoption and training related to project management tools and coordination processes

Required Qualifications
● Minimum of 2 years of experience in project coordination, data administration, operations support, or similar role
● Working knowledge of ClickUp or comparable project management tools (e.g., Asana,
Monday.com, Smartsheet, Jira)
● Proficiency in Google Workspace (Docs, Sheets, Slides) and reporting/presentation tools
● Strong organizational skills with exceptional attention to detail
● Ability to manage multiple priorities in a fast-paced environment
● Excellent written and verbal communication skills
● Basic understanding of project management methodologies such as Agile or Waterfall

Preferred Qualifications
● Experience supporting a Project Management Office (PMO) or cross-functional project teams
● Experience with KPI tracking, dashboards, and project reporting
● Exposure to process improvement or continuous improvement initiatives

Get to Know Us
Come be a part of the #1 FASTSIGNS location globally, right here in Lancaster!
Who are we? We are an employee-rewarding, growing organization that is winning nationally in the world of signs and graphics. We believe a team like we've built can sincerely improve the lives of our employees and our customers - that's why we've made "improve life, together" our purpose.

What do we do here? We deliver visual communication solutions - we work in an amazing industry that merges the functional with the creative. We are manufacturing pros and we are production artists. We deal with the complexity of technology and color while we obsess over the basics of good process and loving people. We have BIG plans to continue to be an eyebrow raising, inventive, growing company and
we can’t do it without the best people and team.

We are looking for a passionate co-worker, great communicator and an excellent person to be a critical part of our team; someone special to take REALLY good care of our craft and customer. Here at FASTSIGNS, we have high expectations for customer obsession and company culture. We have chosen a culture of –
● Communication (the key to our success)
● Performance (help us grow as individuals and as an organization)
● Kindness (a place where everyone can thrive) as the foundation on which to build.

Creating this type of workplace takes hard work and dedication from everyone involved, but we are committed to the process.

We’ve built something special; perhaps you can be part of it.

The Company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.