Reports to the President, Memorial Hospital of South Bend. Responsible for ensuring leading edge nursing and patient care services are delivered to patients. Participates with leaders from the Board and management throughout Beacon Health System, medical staff and the clinical areas in planning, promoting and conducting organization-wide performance improvement activities. Provides executive oversight of Nursing Administration, Nursing Services, Nursing Education, Nursing Services, MedFlight and Epworth Hospital behavioral health services. Provides executive oversight of Beacon Health System services lines as assigned. Collaborates with leaders across Beacon Health System to promote the Beacon Values and to align and standardize clinical and operational practices.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Ensures leading edge nursing processes are delivered to patients by:

• Staying current on developments in nursing practice through research, collaborating with the nursing staff and networking with nursing leaders on a national basis.
• Leading nursing leadership in converting leading edge developments into nursing practice, ensuring that practice is documented in nursing standards. Also ensuring that these standards are implemented consistently throughout the Hospital.
• Leading nursing management and other patient care services in continuously improving clinical services to patients.
• Fostering pride in nursing by celebrating successes and in facilitating meaningful two-way communication throughout Nursing and patient care services.
• Assuring a dynamic strategic plan for nursing that includes recruitment, retention and nurse wellness.
• Assuring compliance with federal and state regulations.
• Actively participating in hospital patient safety activities and initiatives, taking the lead with nursing and patient care services.

Participates with leaders from the Board, management throughout the System, medical staff and the clinical areas in planning, promoting and conducting organization-wide performance improvement activities by:

• Actively participating with the following groups: Memorial Hospital Board of Trustees, Administrative Leadership, Hospital leadership, Medical Executive Committee, Hospital Quality Committee, and various other assigned committees.

Manages all areas of responsibility by:

• Working with managerial personnel and medical directors to develop goals, objectives and financial budgets.
• Working with managerial and supervisory personnel and medical directors to develop a work environment that promotes the dignity of each individual, the richness of diversity, the spirit of teamwork and life long learning that assists each person to reach their potential.
• Working with managerial and supervisory personnel and medical directors to implement plans and services that achieve departmental goals, objectives and financial budgets.

Maintains professional knowledge, managerial skills, and competence in areas of responsibility and contributes to the overall effectiveness of Memorial Hospital by:

• Representing nursing at Memorial to the community and external organizations.
• Completing other job-related assignments and special projects as directed.
• Researching, recommending and implementing new processes and technology to improve quality of services provided.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree in nursing and a master's degree in nursing or related area. Current licensure to practice as a Registered Nurse in Indiana required. Five to seven years of progressively more responsible experience as a nurse patient care giver and three to five years of experience in nursing administrative/leadership positions is required.

Knowledge & Skills

• Requires comprehensive knowledge of nursing and healthcare practices and techniques as well as knowledge of external regulations and requirements.
• Requires a thorough understanding of clinical nursing care policies, procedures, practices and techniques in order to lead the improvement in services to patients.
• Demonstrates strong interpersonal skills in order to make effective presentations, foster solid communications, provide strong group leadership skills and work with a diverse number of persons.
• Maintains ethical conduct reflected in conducting all activities with honesty and integrity and focused on providing high-quality patient care.

Working Conditions

• Works in an office and patient care environment with occasional changes in job demands.
• May be exposed to biohazards.
• May interact with patients/families under considerable stress.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.