Freedom Mortgage
Moorestown, New Jersey, United States of America
Mortgage Servicing
Full time
Remote

Summary

The Specialist, FHA Conveynce is responsible for a range of tasks, monitoring an assigned portfolio of loans, from foreclosure sale to the filing of the Part A Claim. This includes RRC (Redemption, Ratification and Confirmation) monitoring, ICC follow-up, title updates, utility/HOA payments, and monitoring for conveyance extensions through the actual conveyance of the property, to HUD. It is essential these functions are handled as timely as possible within established requirements to minimize all associated losses.

Essential Job Functions may include:

• Monitor all FHA loans in a redemption, ratification or confirmation (RRC) state
• Work closely with attorney firms to ensure that insurer timelines are met on all title updates
• Work closely with Title Curative Specialist on title issues, escalations and clearance of title defects
• Monitor for conveyance extensions and file with HUD as necessary
• Monitor to ensure taxes, HOA and Utility payments are maintained and paid timely according to insurer/investor guidelines and requirements for conveyance
• Monitor document execution queue and review all documents prior to execution
• Monitor for and collect all necessary documents for Part A Claim submission
• File all Part A Claims within insurer/investor timeframes
• Monitor daily reports and queues
• Ensure that escalated issues are communicated to the supervisor when needed.
• Plan and schedule work so that it can be performed effectively and efficiently.
• Complies timely and accurately with instructions provided by supervisor. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
• Performs other related duties as assigned.
• Maintain regular and punctual attendance

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to learn FHA guidelines and requirements
• Ability to learn the functionality of the claim filing system
• Strong problem-solving skills.
• Excellent communication skills.
• Demonstrates professional behavior and teamwork, is dependable and adheres to Company Policies and Procedures.
• Ability to meet deadlines in a fast-paced environment.
• Excellent organizational skills
• Strong team player.
• Microsoft office experience and basic Excel knowledge.
• Strong work and business ethics.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software.
• Ability to meet critical departmental and federal timelines with accuracy and efficiency.

Education and/or Experience:
Some College/Associates Degree or equivalent from two-year College or Technical School; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Mathematical Skills:

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability:

Ability to solve practical problems and solve a variety of concrete variables in situations where only limited standardizations exists. Ability to intemperate a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

None

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Equal Employment Opportunity

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.