SilverTech is seeking a Senior IT Systems Administrator to own and evolve our internal IT infrastructure. This role is responsible for the reliability, security, and scalability of the systems that support our 150+ person hybrid organization.

You’ll be the most senior technical contributor on the IT team—designing, maintaining, and improving infrastructure end to end, serving as an escalation point, and acting as a trusted advisor to leadership. This is a hands-on role for someone who enjoys setting standards, owning systems, and proactively improving how technology supports the business.

What you will do

Infrastructure & Operations

• Own day-to-day operations, performance, and security of servers, networks, endpoints, and cloud services.
• Design, implement, and maintain scalable, highly available infrastructure across on-prem and cloud environments.
• Monitor system health, logs, alerts, backups, and proactively mitigate risks.
• Plan and execute OS upgrades, patching, lifecycle management, and disaster recovery initiatives.

Microsoft & Identity Management

• Architect and manage Active Directory, Group Policy, identity, and access controls.
• Administer and optimize Microsoft 365, including Entra ID (Azure AD), Exchange Online, SharePoint, Teams, security, and licensing.
• Establish best practices for identity, access, and endpoint management.

Network & Security

• Design and maintain network infrastructure across physical locations (firewalls, switches, wireless, VPNs).
• Develop and enforce security policies and technical controls to protect systems and data.
• Act as an escalation point for complex infrastructure, network, and security issues.

Standards, Documentation & Strategy

• Establish and document standards and best practices across infrastructure and endpoint management.
• Maintain technical documentation and internal knowledge resources.
• Research emerging technologies and recommend improvements.
• Partner with leadership on infrastructure strategy, vendors, budgeting, and long-term planning.

End-User & Asset Management

• Provision and manage hardware and software for new and existing employees.
• Oversee asset inventory, lifecycle management, and vendor coordination.
• Perform other related duties as assigned.

Benefits

• Strong compensation package
• Competitive health packages
• 401k + company match
• Flexible schedules
• Hybrid workweek
• Unlimited PTO after 5 years
• Your birthday off
• Regular learning & development opportunities
• Monthly company-provided lunches
• A fun, collaborative, and innovative team that actually likes working together
• Cutting-edge technology and creative freedom
• Regular crew events, outings, and more!
• We believe in career growth and will help you get where you want to go.

What You Need to Succeed

• 7+ years of experience in systems administration or infrastructure-focused IT roles.
• Strong hands-on experience with Microsoft 365, Active Directory, Group Policy, and identity management.
• Solid understanding of networking, security fundamentals, and endpoint management.
• Experience supporting cloud-first or hybrid environments.
• Ability to work independently, own complex systems, and prioritize effectively.
• Strong troubleshooting and communication skills.

Experience That Will Set You Apart

• Azure infrastructure experience.
• PowerShell or automation scripting.
• Experience supporting professional services or digital agencies.
• Familiarity with security or compliance frameworks (SOC 2, ISO, etc.).

Who We Are

We are an award-winning digital experience agency, with offices in New Hampshire, Indianapolis, and Ohio that thrives on combining big ideas and creative tech to solve today’s most challenging business problems. Our advanced skillsets and extensive experience have been proven to be successful in helping businesses achieve aggressive growth. Learn more about our team, values and the individuals who have led the agency since its inception in 1996 at silvertech.com

Our Vision
To set the standard for digital excellence by building proactive, enduring partnerships that move clients forward with clarity and confidence.

Our Values

• Professional – “Deliver Excellence”: We act with integrity, honesty, and accountability, supporting one another and taking pride in delivering consistent, high-quality results for our clients.
• Passionate – “Explore Possibilities”: We stay curious and always look for ways to learn, grow, and innovate – solving complex problems with smart, practical solutions.
• Authentic – “Be True”: We show up as ourselves – genuine, approachable, and respectful – creating a space where everyone feels comfortable contributing.
• Connected – “Stronger Together”: We collaborate openly, value each other’s strengths, and believe our shared knowledge and teamwork make us better than we are alone.
• Autonomous – “Own the Outcome”: We trust each other to make thoughtful decisions that support our team’s success, creating space for people to use their strengths and personality while removing barriers and providing the tools needed to grow and thrive.

SilverTech, Inc. is an equal opportunity employer.

We participate in E-Verify for all employees -This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9