Job Summary:

The Team Leader performs under the direct supervision of the Central Transport Assistant Manager. The Team Leader is responsible for monitoring and delivering transport equipment and assisting with patient transport as needed while maintaining awareness for opportunities to promote the WE CARE Philosophy. The Team Leader assists with monitoring Patient Transporters’ performance to ensure proper safety techniques and effective utilization of resources. The Team Leader is ultimately accountable to the Operations Manager of Central Transportation. Demonstrates the knowledge and skills necessary to provide appropriate care to patients, families, and visitors.

Performance Expectations:

• Assures transport equipment is properly maintained, following policy/procedures for repair or replacement.
• Demonstrate ability to monitor the performance of patient transporters and provides feedback/coaching to ensure they are adequately cleaning equipment and using safe operating techniques.
• Demonstrate the ability to safely transport patients of all ages/developmental levels to and from our facility departments.
• Demonstrate an ability to communicate effectively in all interactions with patients, families, visitors and employees.

Qualifications:

Education/Skills:

High school diploma or equivalent required. A training program will be required to include transport procedures, use and operation of a utility cart, wheelchair, stretcher, bed, oxygen tank.

Work Experience:

None required but preferably one year's experience in dealing with customer service.

Certification/Licensure—DUE UPON HIRE

• None

Additional Certification/Licensure — Obtained based on the required timeframe below

• Basic Life Support

Within 30 Days of Employment

Required

Mental Demands:

High degree of concentration is required to oversee a variety of activities occurring simultaneously.