JOB SUMMARY

We’re growing and looking for an Outside Sales and Account Manager to join our commercial sales team at Value Plus Flooring. This position will focus on the fast-growing multi-family rental market. A qualified professional for this full-time role has the ability to: reach sales goals, use their interpersonal skills to gain and keep customers, maintain an understanding of our products, and continuously improve and refine sales techniques. We’ll provide the training, and with your knowledge of carpet, LVT, vinyl, tile and more, you’ll be the go-to professional for your list of accounts. The Outside Sales and Account Manager works Monday to Friday office hours with occasional evening and weekend hours due to project demands.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Work the majority of the time in the field calling on accounts seeking product replacement in multi-family housing.
• Learn and understand products and services.
• Educate customers about services and products to determine the best options for projects.
• Visit or meet with accounts regularly to ensure superior service.
• Manage accounts with aging receivables.
• Show products, using samples or catalog, and emphasize salable features.
• Quote prices and terms and prepare sales contracts for orders.
• Ensure job margins are within profitable parameters.
• Estimate date of delivery to customer, based on knowledge of Value Plus Flooring production and delivery schedules.
• Work with inside support staff to keep customer and installation contact information current in the database.
• Develop and maintain relationships with manufacturer representatives.
• Investigate and resolve customer problems with product, installation, or deliveries in a timely manner.
• Follow and enforce all safety policies and procedures.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years of work experience in sales or high-level customer service.
• 1+ years of work experience in flooring, property management, construction, real estate, or other related services preferred.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using RFMS or similar construction-related business management application preferred.
• Must have a valid driver license and meet our minimum standards following a Motor Vehicle Record review at time of job offer and at regular intervals while employed.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to prepare accurate bids and measurements, calculate fractions and percentages, convert square feet and square yards, and understand basic financial transactions.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at a computer monitor in the course of performing work duties.
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to drive between the office and job sites, typically 3-4 days per week; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents, files, and products.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• May have to meet tight deadlines
• Office environment
• High level of local travel
• Monday to Friday office hours schedule with occasional evening and weekend hours due to project demands

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.