At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold—we create Life-Changing Experiences for both our employees and our customers.

Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work, Infinity is where great people come together to do meaningful work—and have fun doing it.

From casual dress and vibrant break spaces to team events and community impact initiatives, we’ve built a culture that’s collaborative, inclusive, and dedicated to growth. At Infinity, we don’t just offer jobs—we create opportunities to grow, thrive, and perform at your best.

Role Overview:

We are seeking motivated, results-driven Outbound Sales Representatives to join our high-performing Sales team. This role is ideal for individuals with experience in sales, retail, customer service, or hospitality who thrive in a fast-paced environment and are energized by performance-based rewards.

In this position, you will engage with existing account holders who do not yet have full-service packages, identifying opportunities to cross-sell and upsell additional solutions that meet their home service needs. If you are persuasive, coachable, and motivated by goals, this is an excellent opportunity to grow your career in sales.

Schedule:

• Monday–Thursday shifts between 11:30 AM – 9:00 PM
• Friday shifts between 9:00 AM – 7:00 PM
• Opportunity to make up missed time on Saturdays

Compensation:

• $17/hour base pay + uncapped commission
• Biweekly pay schedule

Why You’ll Love Working Here:

• Competitive pay with uncapped earning potential
• Career growth opportunities and internal promotions
• Supportive, high-energy team culture
• Modern facilities with comfortable break areas
• Comprehensive full-time benefits package (health, dental, vision, and more)
• Paid training with ongoing coaching and development

Key Responsibilities:

• Represent a major regional shipping organization through outbound acquisition sales
• Identify customer needs by asking effective, probing questions
• Present tailored solutions and promote account benefits
• Address objections with confidence and persuasive communication
• Build strong customer relationships to encourage loyalty and retention
• Stay informed on industry trends and competitive offerings
• Consistently meet or exceed performance targets
• Collaborate with teammates to share best practices and refine sales strategies
• Perform additional duties as assigned

Qualifications & Skills:

• Experience in call centers, sales, retail, customer service, hospitality, or marketing
• Strong communication and active listening skills
• Positive attitude and team-oriented mindset
• Coachable, goal-driven, and motivated by performance
• Resilient and comfortable handling rejection
• Ability to multitask across multiple systems
• Passion for delivering exceptional customer experiences

Education & Experience:

• High school diploma or equivalent preferred
• Minimum 6 months of sales experience (call center, retail, hospitality, or similar)
• Strong computer proficiency required

Physical Requirements:

• Ability to sit for extended periods while working at a computer
• Ability to lift up to 10 pounds, if necessary