Direct Support Professional/Caregiver Job Description

WHO WE ARE: Rise & Shine is revolutionizing caregiving to our communities’ most vulnerable populations. By taking a person-centered focused approach, we are raising the standard of support to give individuals who experience learning disabilities an opportunity to live their best life.

WHO WE ARE LOOKING FOR: The Direct Support Professional (DSP) – Community Driver will work as part of a team to serve individuals with intellectual and developmental disabilities in the Springfield area.

This role includes serving as a Community Driver and requires transporting clients to medical appointments, community activities, errands, and other approved outings. Driving is an essential function of this position.

At Rise & Shine, DSPs support clients with living meaningful and rewarding lives. This includes assisting with daily living activities, administering medication, community integration, and advocacy.

FLSA Status: Non-exempt, hourly
Reports to: Program Manager

Essential Job Functions

• Safely transport individuals to appointments, activities, errands, and community outings using company vehicles.
• Ensure client safety at all times during vehicle transport.
• Maintain appropriate transportation documentation and follow agency vehicle policies.
• Conduct basic vehicle safety checks prior to transport.
• Support clients with daily living activities, including personal care, communication, meal preparation, housekeeping, and community involvement.
• Advocate for the rights of the people we support.
• Assist with implementation of Individual Support Plans (ISPs) and Behavioral Support Plans (BSPs).
• Administer medication as required.
• Complete documentation in Therap and maintain accurate records.
• Report suspected neglect or abuse per Oregon Administrative Rules (OAR).
• Attend required meetings and trainings.
• Support onboarding and training of new staff as needed.

Preferred Qualifications:

• 1-2 years of experience as a DSP or CNA (preferred, not required)
• Experience using Therap (preferred, not required)

Minimum Requirements:

• Valid driver’s license in good standing.
• Ability to become an approved driver under the agency’s insurance policy (includes DMV record review).
• Must be at least 21 years of age.
• High School Diploma or G.E.D.
• Must possess basic computer skills and be able to complete documentation electronically.
• Must pass Oregon criminal background screening.
• Must be able to remain awake and alert while on shift.
• Must be able to lift up to 35 lbs., bend and/or squat.
• Must be able to walk up and down stairs.
• Must be able to drive for extended periods as part of job duties.
• Must be flexible to work at different locations depending on program needs.
• Must be able to perform job with or without reasonable accommodation.

The above statements describe the general nature of work being performed. At no time, should the above be construed as an exhaustive list of responsibilities, duties, or skills required to do set tasks. This job description does not imply or constitute as a contract for employment.

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you. Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live “Above the Line.”We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following Above the Line principles:

• Accountability: See It, Own It, Solve It, Do It
• Become part of the solution
• Respect for others and their feelings
• Act now!
• Ask the question: “What else can I do?”
• Ask the questions: “What coaching do you have for me?” and “What can I do better?”
• Personal ownership and pride
• Reject average
• Show others that you care

Coaching teaches people how to improve their performance. Training teaches people what to do. Culture teaches people how to treat each other. Most of the employees we terminate are fired for a lousy attitude and a cultural miss, not because they forgot the skills that got them hired in the first place.