Job Summary

Assists the provider in administering treatment to patients and performs some administrative duties in an orthopaedic clinic. We are looking for someone who is willing to travel to other locations including Brookfield, Mukwonago, and Johnson Creek as needed.

Key Responsibilities

• Prepare patients for examination, escort them to the treatment room and be present during examination/treatment to assist the physician in treatment procedures.
• Greet patients and room the patient.
• Record medical histories and vital signs of patients.
• Follow drug screening processes for urine and saliva drug testing.
• Enter in charges and MAR for in-office procedures.
• Sterilize equipment before and after treatment and properly dispose used containers and items to avoid infection.
• Explain medication instruction to patients based on provider’s prescription.
• Enter various imaging, therapy, and consult referrals into EPIC based on provider orders.
• Clean the treatment room to avoid infection and get it ready after use for the treatment of other patients.
• Injury evaluation, documentation, and presentation to physician.
• Prepare injections, aspirations, and other in-office procedures.
• Ensure sufficient stock of supplies in exam rooms.
• Ensure accurate and timely documentation into EPIC.
• Suture/staple removal.
• External fixator removal.
• Cast/splint application and removal.
• DME fitting.
• Ambulatory device fitting and training.
• As needed, answer patient phone-calls and triaging accordingly.

Qualifications

• CPR/AED certified.
• High School Diploma or equivalent.
• Medical Assistant Certification/Registration, Athletic Training Certification, Certified Nursing Assistant, and/or Orthopedic Technician Certification/Registration.

Requirements

• Must be able to interact with team members in an autonomous responsible, professional and ethical manner.
• Must be flexible, reliable and demonstrate sound judgment and initiative.
• Ability to lift a minimum of 60 pounds as well as assist with patient maneuvering.
• Able to demonstrate competency in all applicable areas.
• Knowledge of medical anatomy and terminology.
• Must be detailed orientated with excellent organizational and communication skills.
• Strong organizational, judgment, communication and analytical skills; sometimes under pressure.
• Ability to multi-task and maintain an efficient workflow.
• Cooperative and professional behavior toward patients, peers, providers, management and visitors.
• Ability to promote favorable facility image with patients, providers, insurance companies and general public.
• Ability to make decisions and solve problems.
• The ability to contribute in a team environment and and/or independently, to provide excellent customer service.
• Must be willing to travel between offices, work flexible days and hours as needed, including evenings and weekends.
• Strong interpersonal skills and phone etiquette with a professional and courteous manner required.
• Go-getter attitude and a “can-do” attitude.
• Ability to work in a fast-paced environment.
• The ability to contribute to a team environment and and/or independently, to provide excellent customer service.
• Working knowledge of EPIC.