Position Qualifications:

Minimum Education: High School or equivalent

Preferred Experience:

• One year of experience in customer service
• Basic knowledge of medical terminology and third-party payers

Skills: Other

• Excellent verbal and written communication skills
• Ability to prioritize
• Multi-tasking efficiently and effectively
• Working knowledge of computer
• Ability to maintain confidentiality
• Ability to handle difficult situations with tact and diplomacy

Skills: Machine

• Multiple-line telephone system

• Personal computer
• Credit card machine
• Copier
• Fax
• Calculator
• Physical Demands:
• Reading and comprehension ability
• Must be able to read and write legible
• Manual dexterity to operate basic office equipment
• Handles emergency or crisis situations