Essential Duties and Responsibilities:

1. Performs day-to-day gatekeeper duties as needed. Such duties are greeting guests upon arrival, property patrolling, logs calls & gate activities and dispatches calls to other departments
2. As the Security Supervisor, understands that the security gate is the beginning of our guest’s arrival experience and must ensure that the entire Security Team provides a refined. Professional and friendly reception for all guests and associates.
3. Supervises, controls, and coordinates the job performance of security officers and Lead security officers
4. Prepares weekly schedules to be verified by the Front Office Manager and ensures schedules are implemented
5. Assists in hiring the new associates and trains them in the Security Department
6. Documents all delivery, employee and guests entry to the property.
7. Responds to emergency situations promptly, evaluates the nature & severity of the situation and responds and notifies appropriate management team members
8. Writes detailed incident reports regarding incidents of theft, injury, property damage and/or incident relating to an infraction of laws, company policies or breaches of security
9. Assists with investigations as directed
10. Conducts regular Security meetings
11. Oversees key control distribution & collection for associates and contractors
12. Patrols property for any safety and fire hazards
13. Oversees and practices safety & security procedures and policies and is the direct liaison with the Human Resources Manager for the resort’s safety committee
14. Personally practices and maintains the highest standards of professionalism & customer service when interacting with fellow associates, management, owners and guests.
15. Understands that the position will entail confidential matters related to Human Resources and General Manager that will require strict confidentiality
16. Performs other duties as assigned by the Front Office Manager, Human Resources Manager and General Manager

Minimum Qualifications:

Education & Experience

High School diploma or GED required

Three to five years of experience in Security

Resort security experience preferred

Knowledge of local, state, and federal laws pertaining to the activities of Security personnel (including OSHA, Hazardous Communications, and Blood borne Pathogen Exposure Control)

CPR Certified

Guard Card Holder

Skills & Ability:

Excellent communication skills, both written & oral

Excellent customer service skills

Able to lift 30 to 50 pounds

Able to work weekends and holidays

Working Conditions:

Varied working conditions, indoors and outdoors across the property

Outdoor weather conditions may include extreme heat and/or cold

Varying working schedule to include evenings, weekends, holidays, and extended hours as business dictates

Perks:

• 401k Plan
• Vacation Pay
• Sick Pay
• Dental Benefits
• Life Insurance
• Paid Holiday (6)
• Vision Benefits
• Paid Health Insurance Benefits (HMO Premium Employee Portion)

JRNL Two Bunch Palms is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.