Title: Wellness Navigator
Job Category: Health/ Human Services
Requisition Number: WELLN002186
Job Type: Full-Time
Minneapolis, MN, 55406, United States

Description

Who We Are

COPAL, Communities Organizing Latine Power and Action, is a member-based organization established in 2018 to improve the quality of life of Latine families. Grounded in the Principles of Jemez, COPAL is committed to continue building meaningful relationships that transcend both identity and geographical boundaries. COPAL envisions a Minnesota where everyone lives with dignity and respect.

Why You’ll Love Working Here

Our greatest asset is the dedication and commitment of our board, staff, members, and interns, as well as our valued volunteers, partners, coalition members, and leaders of the Latine community. With a clear mission and vision of a better future for all, we can mobilize people to bring about transformation and lead social, political, and economic change.

Wages

$23.00 - $24.00 per hour

Benefits

• Generous Paid Time Off (PTO)
• 9 paid holidays per year, plus 2 floating holidays
• Competitive health, dental, and vision insurance
• Health Savings Account (HSA) and options for Flexible Spending Accounts (FSA)
• Long-term disability insurance – the employer pays the premiums
• Employer-paid basic life insurance with the option for additional coverage paid by the employee
• Voluntary benefits: Accident, hospital indemnity, critical illness, short-term disability insurance
• COPAL sponsors a retirement plan with 6% employer contribution after 90 days of service and immediate vesting

Because COPAL is a member with Metropolitan Alliance of Connected Communities (MACC) who partners with St. Mary’s University, COPAL employees and their spouses are also eligible for the following benefits at St. Mary’s University:

• Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
• Professional development opportunities
• Access to advancement (internships, job placement, field practice)

Job Summary

COPAL is hiring a Wellness Navigator at their Minneapolis location to support community members by connecting them to essential services and resources — while honoring their lived experiences, culture, and autonomy.

Responsibilities

• Conduct intake conversations with individuals seeking services in person at the worker center front desk, by phone, or virtually, prioritizing accessibility and choice.
• Complete and maintain intake records and required documentation accurately, confidentially, and with respect for privacy.
• Collaboratively assess needs, goals, and strengths to identify appropriate local resources and support options.
• Connect individuals with community partners, agencies, and programs, including housing, healthcare, food access, legal support, and education.
• Provide hands-on assistance with applications and documentation for services and benefits, as requested.
• Offer follow-up support to promote successful connections, continuity of care, and meaningful outcomes.
• Deliver culturally responsive, trauma-informed, and strengths-based support that honors lived experience and self-determination.
• Work alongside COPAL’s navigator to triage needs, support service navigation, and coordinate appropriate solutions.
• Build and sustain strong, collaborative relationships with local service providers, community-based organizations, public agencies, and local businesses.
• Coordinate and facilitate presentations that share information about COPAL’s programs, services, and community impact if needed.
• Participate in outreach events and community activities to strengthen visibility, trust, and community connection.
• Contribute to data collection and reporting that supports collaboration, planning, continuous improvement, and equitable resource allocation.
• Document services provided, referrals, outcomes, and exit information accurately and consistently in the Airtable database, in alignment with funder and evaluator requirements.
• Maintain organized, timely, and confidential case notes and data records using Airtable and EveryAction.
• Learn, understand, and articulate COPAL’s foundational values, mission, vision, and organizing principles, including the Jemez Principles and COPAL’s political platform.
• Develop a clear understanding of one’s unit purpose and how individual responsibilities contribute to advancing COPAL’s broader mission.
• Build proficiency in COPAL’s Customer Relationship Management (CRM) systems and technology tools relevant to the role.

Who You Are

• You have a high school diploma or equivalent; an associate degree or relevant experience is preferred.
• You have experience in social services, community outreach, case management, or nonprofit work preferred.
• You are bilingual (Spanish/English), which is required.
• You have previous experience in working with diverse populations.
• You possess an understanding of, or commitment to learning about, progressive theories of race, gender, class, and intersectionality, and apply these frameworks to support equitable and inclusive engagement across diverse communities.
• You have experience in group facilitation.
• You can, after a month in the position, become proficient in the use of Airtable and EveryAction.
• You can complete forms accurately and manage basic documentation.
• You have strong attention to details.
• Having knowledge of Twin Cities Minnesota community resources is a plus.
• You can establish relationships and assist in individual and group conflict resolution.
• You are willing to learn a variety of tasks; possess excellent communication skills, a thorough understanding of nonprofit practices, a serious work ethic, and a desire to work in a team-orientated environment.
• You possess the ability to work independently, establish priorities, and meet deadlines.
• You have strong organizational skills with the ability to manage multiple priorities.
• You have strong computer skills and competency in MS Office.
• You are comfortable working with diverse communities and building relationships with volunteers and partners.
• You can work flexible hours, including evenings and weekends.
• You can travel to sites within 15-mile radius of the office.
• You have a valid driver’s license, access to reliable transportation, and the ability to meet COPAL’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).

Diversity and open expression are fundamental to the work of COPAL. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

COPAL participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.