TITLE Mobile Collections Specialist

ABOUT THE ORGANIZATION

Cordant Health Solutions® has over 29 successful years as a highly recognized leader in the toxicology industry, providing solutions for clinicians, criminal justice agencies and treatment providers involved with substance use disorder and criminal justice cases.

We are looking for highly motivated and compassionate individuals who want to be part of our organization's dedication to making a difference in the lives of those we serve!

Cordant's testing protocols and digital case-management tools allow us to provide accurate and actionable results, helping clients become more efficient and effective in monitoring patient adherence, reduce risk, and support participants so they achieve success in their program goals.

At Cordant Health Solutions®, we are made up of motivated and compassionate team members who are all part of the solution!

LOCATION Madison, IN

FULL-TIME/PART-TIME Full-Time

DESCRIPTION

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Jefferson County, Indiana. The ideal candidate will be located in the Madison area with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.

Shift: Monday-Friday 11am-7pm

Pay Range: $16 - $18

**Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours.

Primary Responsibilities

• Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
• Log, order, process and assemble samples for shipping to laboratory
• File requisitions, chain of custody forms, and associated paperwork
• Courier specimens to drop off location and/or lab
• Keep detailed record of client and patient interactions
• Travel to third party collection sites to perform site inspections, as needed
• Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
• All other duties as assigned

Qualifications

• HS diploma or GED, required
• 1+ year of experience working directly with customers or patients required
• Experience in healthcare, criminal justice, or a similar dynamic field preferred
• Ability to perform observed collections and collect biological specimens, required
• Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
• Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
• Must own a Smartphone with ability to enable location-tracking
• Basic computer skills with the ability to set up applications independently, required
• Strong attention to detail with excellent verbal and written communication skills, required
• Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
• Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
• Ability to wear scrubs and protective devices (gloves), required

Benefits

Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.

EOE STATEMENT

Cordant Health Solutions® is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment.