CD Peacock

The Premier Jeweler of Chicago Since 1837

Official Rolex Jeweler of Chicago, CD Peacock stands as the pinnacle of sophistication in the Chicago area, revered for its exquisite collection of Swiss timepieces, unparalleled diamonds, opulent jewelry, and exquisite gifts. At CD Peacock, we hold the belief that a customer, akin to a rare and flawless diamond, deserves timeless dedication. Leveraging our esteemed position as an internationally acclaimed jeweler, we curate access to the world's most exquisite diamonds, ensuring uncompromised quality and unparalleled value. For well over a century, we've meticulously crafted our legacy upon this principle. Anticipating the pleasure of guiding you towards discovering your perfect diamond—a cherished legacy to grace your life for generations to come.

About the role

• The Jewelry Shop Administrative Assistant supports the jewelry production team by managing intake, tracking, documentation, and coordination between departments. This role ensures accurate data entry, organized job flow, and clear communication between the repair department, bench jewelers, and store teams.

What you'll do

• Receive incoming jewelry, castings, and repair items and ensure proper documentation.
• Perform accurate data entry into The Edge POS and internal tracking systems.
• Tag, label, and organize merchandise and repair items.
• Photograph finished and in-progress jewelry pieces for records and marketing use.
• Prepare jewelry for transfer between store locations and departments.
• Coordinate shipping and receiving, including insured shipments and tracking documentation.
• Maintain organized job bins and assist with inventory and component tracking.
• Serve as liaison between the repair department and bench jewelers to ensure clear communication and workflow continuity.
• Monitor production progress and follow up internally to support timely completion.
• Maintain a clean, secure, and organized production workspace at all times.
• Adhere to all company operational, documentation, and security standards.

Qualifications

• Foundational knowledge of jewelry (metals, gemstones, terminology) preferred.
• Strong attention to detail and organizational accuracy.
• Comfortable working with POS systems and digital tracking tools.
• Ability to manage multiple tasks in a production-driven environment.
• Strong written and verbal communication skills.
• Ability to handle delicate, high-value merchandise with care.
• Interest in craftsmanship and long-term growth within the jewelry industry.
• Previous production, repair, or shop experience preferred but not required.
• Availability to work in person during weekday hours, approximately 9:00 AM – 5:00 PM

Benefits
Employees may be eligible to participate in CD Peacock’s benefit programs, including health coverage, retirement plans, and paid time off, subject to plan terms and eligibility requirements.

CD Peacock is an equal opportunity employer.