Our Opportunity

The Crossroads Center is seeking a collaborative and compassionate Clinical Manager, Behavioral Health to plan, direct, and oversee the administrative and clinical operations of our programs, ensuring high-quality patient care and regulatory compliance. The Clinical Manager, Behavioral Health provides support, coaching, mentoring, input, training, and direction for the daily provision of clinical services based upon evidence-based practices for clients participating in services at The Crossroads Center (TCC). This includes residential services, outpatient services, medication-assisted treatment, office-based opioid treatment, and/or intensive outpatient services, outpatient group services, and aftercare services.

Who We Are

The Crossroads Center is a full-service non-profit behavioral healthcare agency. Since 1976, The Crossroads Center has been assuring access, safety and quality to our clients within Hamilton County and the Greater Cincinnati area. Every day, we support individuals on their journey to recovery, healing and hope - and we're just as committed to creating a workplace where our employees can thrive. At The Crossroads Center, exciting things are happening! We are building our team as we prepare to move into a new state-of-the art facility this summer.

What We Offer

• Competitive Salary & Benefits Package, including health, dental, and employer-paid vision, life and long-term disability coverages - Eligible the first day of the month after hire!
• Up to 3 weeks of Paid Time Off each year - We value work and life balance!
• 403(b) Retirement Plan - We help you plan for the future!
• Signing Bonus Potential - We are committed to finding the right candidate!
• Professional Development, CEUs and Learning Access via Relias - We develop our employees!
• Supportive Work Environment - We lift each other up, celebrate wins and grow strong as a team!
• Purpose-Driven Work - We make a meaningful impact in our community every day!
• Employee Assistance Program - Another resource to help you personally!
• Employee Discount Program - Save on travel, retail and other services!

What We Require for this Role:

• Master’s Degree in Social work and/or Counseling.
• A minimum of five (5) years experience in behavioral healthcare, with at least one (1) year experience in a clinical role with progressive leadership responsibilities serving clients with mental health and/or substance use disorders.
• Experience in multiple treatment settings, e.g., inpatient, outpatient, and/or residential a plus.
• LISW/LISW-S or LPCC/LPCC-CS required.
• Ability to pass a background check and drug screen.
• Demonstrated knowledge, use, and implementation of evidence-based practices.
• Experience providing clinical supervision and regulatory training for the applicable regulatory guidelines affecting the operations of a treatment program.
• Superior communication skills, both written and verbal, to effectively address all levels within the organization.
• Working knowledge of the American Society of Addiction Medicine criteria and the Diagnostic and Statistical Manual, Fifth Edition, Text Revision.

Key Job Duties:

• Responsible for the development, implementation, and standardization of services, including curriculum and special programs for clinical services offered at The Crossroads Center.
• Works in conjunction with the Chief Clinical Officer and Human Resources Coordinator to hire and terminate employees, complete performance reviews, corrective actions, performance improvement plans, and ensure appropriate conflict resolution.
• Provides documented clinical supervision consistently for employees providing therapeutic services and peer support services.
• Coaches and mentors team members to maintain, enhance, and provide effective, evidence-based, efficient, and culturally specific services to promote recovery.
• Monitors and ensures timely completion of documentation, including progress notes, treatment plans, and discharge summaries, while providing feedback to the clinicians.
• Attends specialized court dockets to advocate for clients and promote services at TCC.
• Supports the screening, assessment, and intake procedures for all potential new clients.
• Supports clinicians through service provision during periods of being short-staffed, including assuming a patient/client caseload as needed.

The Crossroads Center is an Equal Employment Opportunity (EEO) Employer. Our hiring and employment decisions are made without regard to protected characteristics such as race, color, religion, sex, national origin, age, disability, or genetic information.