Clinical Case Manager

Make a career out of making an impact.

Working at Wellspring Living is not just a job but a calling. It is an opportunity to turn hard work into heart work. Wellspring Living is an Atlanta-based organization whose mission is to transform the lives of those at risk or victimized by sexual exploitation. Its programs offer participants transformation through therapeutic services, education, life skills, and professional development. We are a Christian faith-based, non-profit organization with a rich and evolving culture seeking a Women's Academy Clinical Case Manager to assist with the Women's Academy.

Organization Type: Non-Profit, Faith-Based, 100+ Employees

Position Type: Full-Time; Salaried Exempt

Department: Women's Academy

Reports to: Program Director

Direct Reports: None

Hours: 40 hours per week

Location: Women’s Academy at Hapeville First United Methodist Church

Position Summary: This role will provide comprehensive, holistic, trauma-sensitive, and strengths-based clinical case management services to adult women participants at the Women’s Academy. The Women’s Academy is a community-based program that provides wellness, GED education, career preparation/development, and paid apprenticeships for women who have experienced or are at risk of commercial sexual exploitation.

Responsibilities (include but are not limited to):

Clinical Case Management:

• Conduct intake assessments for applicants.

• Develop Individualized Service Plans for participants on caseload. Provide resources and referrals as needed.

• Serve as community liaison with referral agencies and other community resources.

• Administer program benefits (childcare stipends, transportation assistance, etc.).

• Assist participants in applying for and obtaining essential services such as health care.

• insurance/Medicaid, TANF, SSI, food stamps, and identification, as needed.

• Support academic and professional development (i.e., academic skill-building, career counseling) through direct individual services.

• Support personal development (i.e., executive functioning, financial management, life skills, problem-solving, interpersonal skills, mental health, career development, etc.) through direct individual services.

• Develop and offer clinical groups and workshops (e.g., DBT Skills, Healthy Relationships, etc.) that align with program goals.

• Engage in risk assessment and crisis stabilization as needed.

• Utilize the strength-based approach in modeling and providing feedback for participants.

• Serve on the program’s MDT for case consultation and coordination of care.

• Supervise clinical interns as needed.

• Maintain accurate and thorough documentation in compliance with organization procedures within the electronic health records (EHR) system and other platforms.

• Collaborate with academic and career staff to support the progress of each participant.

Professional Qualifications:

• Master’s Degree or higher level of post-graduate education in a related field, such as social work, counseling, marriage and family therapy, or psychology.

• Active Georgia license in good standing, such as LMSW, LCSW, LPC, or LMFT.

• Preferred credentials/ certifications in behavioral health, trauma-informed care, and/or addictions.

• Preferred expertise or experience with Motivational Interviewing (MI), Stages of Change, Dialectical Behavior Therapy (DBT), Solution-Focused Brief Therapy (SFBT) and/or other trauma-informed evidence-based treatment modalities.

• Experience working with adult victims of complex trauma, such as survivors of sex trafficking

• Strong administrative and organizational skills with computer skills, including proficiency in MS Office Suite (Word and Outlook) and Google Workspace (Gmail, Google Calendar, and Google Docs).

Position Requirements:

• Employment is contingent upon successfully completing pre-employment background checks, including criminal history, fingerprinting, and drug testing. Continued employment is subject to ongoing compliance with these checks.

• Possession of a valid driver’s license is required and must be maintained throughout employment.

• Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations.

Working Conditions:

• Ability to lift objects up to 25 pounds and work for long periods at a computer.

• Moderate local travel required related to program and training needs, as well as occasional travel beyond the metro Atlanta area.

Skills:

• Analysis, evaluation, and objective critical thinking.

• Initiative for effective administration and organization.

• Efficiency and time management across multiple priorities.

• Communication and Collaboration.

• Discretion and confidentiality for sensitive or restricted information.

• Relationship management across Wellspring Living staff, volunteers, residents, vendors, and partners.

Core Values:

Creating SPACE At Wellspring Living, we are committed to fostering an inclusive and supportive environment. Our core values, encapsulated in the acronym SPACE, guide our actions and interactions:

• Servant Leadership: We lead with authenticity, humility, and a focus on serving others.

• Power of Community: We believe in the strength of collaboration and recognize that we cannot succeed alone.

• Appreciation for the Individual: We honor diverse experiences, perspectives, and strengths, nurturing an inclusive atmosphere.

• Compelled By Faith: Our Christian faith inspires us to offer compassion and respect, creating a restorative environment.

• Excellence in Care: We are dedicated to providing exceptional care and support that fosters growth and improvement for all involved.