Harvard University
Position Title: Online Learning Fellow

Req ID: 68222BR

School or Unit: Harvard Graduate School of Education

Description: Job Summary

The Teaching and Learning Lab (TLL) is a mission-driven organization that prioritizes a diverse, inclusive culture and work/life balance. The TLL supports faculty members at the Harvard Graduate School of Education (HGSE) as they create residential and online learning experiences using a variety of pedagogical and technological approaches. We are seeking several new Online Learning Fellows to help support ongoing course design, development and support of the fully-online Ed.M. degree offered by the School. The Online Learning Fellows will also support the How People Learn course and other offerings within the Foundations curriculum. This effort requires collaborating with Learning Designers, Learning Technologists, faculty-led teaching teams, and core administrative offices to build and support online courses on the Canvas Learning Management System (LMS), ensuring that all content is accessible for all learners and the course experience runs smoothly online.

The work will be fast-paced, collaborative, detail oriented, and focused on both faculty and student support. Successful candidates will be able to learn new processes and technologies quickly and be interested in a career in learning design or educational technology. On-the-job training will be provided for building Canvas courses, using approved tools for teaching, adhering to accessibility guidelines, and managing Library reserve readings.

This is a one year term position

Position Description

The responsibilities described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

Duties (individual Fellows may focus on one or more sets of tasks):

• Build or refresh assigned Canvas courses
• Set up approved tools within Canvas, including Zoom, Panopto, Harmonize, Slack, Sharepoint, and others
• Participate in course design meetings
• Develop training materials for Teaching Fellows
• In partnership with the Library, secure access to required readings and populate the Library Reserves Tool (LRT).
• Assist with developing learning assets for online delivery
• Advise the teaching team on creating accessible course materials
• Support teaching teams before and during delivery, including participating in dry runs, setting up course links, and troubleshooting required technology
• Develop course refresh plans and timelines
• Other duties as assigned

Basic Qualifications

• Advanced coursework or professional experience in education technology and/or learning design
• 2025 HGSE Ed.M. graduate
• Experience working in Google and Microsoft Office productivity environments
• This position may require occasional evening work between the time of 6:00pm - 9:00pm ET Monday - Thursday during course delivery. Exact schedule TBD.
• Due to the support needs related to the launch of courses, we are generally not able to approve extended time off during the busy operational periods that precede each academic semester.

Any candidate wishing to be considered must supply a cover letter in addition to their resume.

This is a one year term position

Additional Qualifications and Skills

• Highly detailed and able to manage multiple tasks
• Comfortable working with HTML
• Fluent in leveraging GenAI tools for educational purposes
• Comfortable with working in a fast-paced, hybrid environment
• Experience working within a Learning Management System (Canvas preferred)
• Teaching experience (online preferred)
• Able to work independently and take direction

About Us

HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.

We do this by:

Hiring and retaining staff reflecting the diversity of those we serve

Providing employees opportunities to learn, grow, and be challenged

Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation

Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion

Communicating transparently and respectfully; and

Fostering an inclusive, respectful, and professional work environment

About the Harvard Graduate School of Education

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.edu

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/benefits-wellbeing) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Department Office Location: USA - MA - Cambridge

Job Code: 403040 Coordinator II

Job Function: General Administration

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: ------------

Salary Grade: 055

Department: TLL
Union: 55 - Hvd Union Cler & Tech Workers

Time Status: Full-time

Pre-Employment Screening: Education, Identity
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.