Content Manager

Experience Camps is a national nonprofit that transforms the lives of grieving children through no-cost summer camps, year-round programs, and a culture-shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive.

THE OPPORTUNITY

We’re seeking a strategic and creative Content Manager to lead the planning, development, and execution of compelling content across all channels. Reporting to our Director of Marketing and communications, this role sits on the Marketing + Communications team and works cross-functionally with Development, Program, and Operations teams to drive campaigns, boost engagement, and elevate brand equity through high-quality storytelling.

This is an ideal role for someone who combines editorial savvy with project management expertise, thrives in a collaborative environment, and has a passion for using content to inspire action and build community.

RESPONSIBILITIES

The following is not intended to be an exhaustive list. Other responsibilities and duties may be assigned:

STRATEGY & PLANNING

• Develop and manage a content calendar aligned with donor campaigns, brand moments, and large initiatives/ launches

• Work with cross functional teams to support departmental goals around fundraising, event sign up, hiring, and more

• Help strategize concepting and execution of key campaigns

DIGITAL CONTENT CREATION & MANAGEMENT

• Source, create, edit and distribute video content for digital properties (Grief Sucks, Brand/Campaign, select social) and partner with Social Media Associate on owner/execution where applicable

• Ensure all content aligns with brand tone, voice, and style guidelines based on channel

• Manage freelance teams or agencies as needed

CREATIVE PROJECT MANAGEMENT

• Develop and manage a clear intake process for company-wide creative and campaign requests, ensuring alignment on objectives, timelines

• Serve as the point of contact between graphic design, social media, and other departments to coordinate and traffic creative assets

• Maintain visibility into project status; proactively communicate updates and blockers

• Ensure creative feedback is captured, implemented, and aligned with brand standards

CHANNEL EXECUTION

• Monitor performance and optimize content based on engagement and traffic

• Manage web management agency, third party vendors and/or self service options to publish content, oversee CMS and content workflows

MEASUREMENT & OPTIMIZATION

• Use analytics tools (e.g., Google Analytics) to track KPIs

• Identify content gaps, top-performing pieces, and opportunities for repurposing

• Present regular performance reports and insights

EXPECTATIONS & COMPENSATION

• 40 hours/week (standard schedule is generally Monday through Friday, 9-5/10-6 ET, depending on location) with flexible hours to account for calls and meetings in the evenings

• Primarily remote position with occasional in-person requirements. This role includes periodic travel to the Westport, CT office for team collaboration, as well as in-person participation at certain programs and events. Full on-site availability is required during camp weeks in July and August, along with occasional travel throughout the year for scheduled events and meetings

• Annual base salary range: $70,000 - $75,000, commensurate with experience

• In addition to the annual base salary, Experience Camps offers a benefits package for full-time employees including employer-subsidized health, wellness, and technology benefits; a healthcare concierge service; flexible work scheduling; telecommuting; paid holidays; and PTO, bereavement, and parental leave offerings

QUALIFICATIONS

• 4–5 years of experience in content marketing, editorial, or brand communications

• Understanding of content strategy, SEO, and channel best practices

• Experience with CMS platforms (e.g., WordPress), project management tools, video editing software, Google Analytics

• Strong organizational skills and attention to detail

• Ability to manage multiple projects and stakeholder

• Able to submit a portfolio of existing works

• Excellent written and verbal communication skills

• Ability to manage multiple tasks and timelines simultaneously

MORE ABOUT THE RIGHT FIT

• Self-motivated, ambitious, goal-oriented. A problem-solver at heart.

• Extremely well-organized multi-tasker with great attention to detail.

• Ability to follow through with minimal direction, while knowing when to ask questions.

• Willingness to multi-task and help out in all areas.

• Ability to self-manage in a remote or partially remote work environment.

• An orientation towards learning and development; willing to learn from mistakes.

• Passion for the mission of Experience Camps.

ABOUT OUR TEAM
We don’t take ourselves too seriously, but we take the work very seriously. We laugh a lot. We live by the values. We love what we do. We take our vacation days and believe in self-care. We are a unique blend of strengths and personalities and we seek to understand each other. We get downright giddy at the mention of camp.

OUR CORE VALUES: C.A.M.P.

• Come As You Are (unless you’re a jerk): Bring your unique voice and your authentic self to the table. Have an open mind and respect the value in other perspectives.

• Always FTK: Stay true to the mission and focus on the outcomes. Above all else, we are here “For The Kids”.

• Make it Count: Whatever you do, do it well. Inspire others through your actions. Lead with passion. Love what you do.

• Pass the Squeeze: Offer support when it’s needed. Accept support when it’s offered. Be a team player.

Experience Camps is an equal opportunity employer. Our campers come from all walks of life and so do we. We recognize that career paths are not always linear nor traditional. and that many people are less likely to apply unless they meet all requirements. We are looking to hire people from a wide variety of backgrounds because it makes us stronger. If you share our values, and you bring passion and a learning mindset, you belong here and we encourage you to apply. You can learn more about our Diversity, Equity, and Inclusion commitments here.