Horizon Management Services is a premier property management firm known for our dedication to excellence and superior service in managing residential properties.

Position Overview:

The Maintenance Technician will play a crucial role in ensuring the smooth operation and maintenance of 191 studio/one bedroom units on the eastside of Madison. This property has been recently renovated and is currently being leased up. This role will also provide support to our properties in Janesville, WI as needed, including covering vacations, handling overflow work, and special projects. This position is responsible for performing a variety of maintenance tasks, including repairs, preventative maintenance, and renovations to keep our apartment buildings in top condition. This position will work with vendors for warranty, as appropriate and as needed. The ideal candidate will have a strong background in building maintenance, excellent problem-solving skills, and a commitment to providing exceptional service to our residents.

Key Responsibilities:

General Maintenance:

• Perform routine maintenance tasks, including plumbing, electrical, HVAC, carpentry, and painting.
• Diagnose and repair issues in apartments and common areas promptly and efficiently.
• Conduct regular inspections of building systems and equipment to identify and address potential issues.
• Collaborate with contractors and other team members to complete projects on time and within budget.

Preventative Maintenance:

• Implement and follow a preventative maintenance schedule to extend the life of building systems and equipment.
• Keep detailed records of maintenance activities and repairs.
• Monitor and maintain inventory of maintenance supplies and equipment.

Emergency Repairs:

• Respond to emergency maintenance requests promptly and effectively.
• Be available for on-call duties as required to address urgent maintenance issues.

Resident Relations:

• Provide excellent customer service to residents, addressing maintenance requests and concerns in a friendly and professional manner.
• Communicate effectively with property management and residents regarding maintenance issues and resolutions.

Safety and Compliance:

• Ensure all maintenance work complies with local building codes, safety regulations, and company policies.
• Maintain a clean and safe work environment, following all safety procedures and guidelines.
• Participate in safety training and meetings as required.

• High school diploma or equivalent; technical school or vocational training in building maintenance or a related field preferred.
• Minimum of 5 years of experience in apartment maintenance, building maintenance, or a related field.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and general building systems.
• Ability to use hand tools, power tools, and diagnostic equipment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.
• Availability for on-call and emergency maintenance duties.