Job Title: Residential Maintenance Technician

Reports to: Property Manager / Regional Manager

Job Overview:

A Residential Maintenance Technician is responsible for maintaining and repairing the physical condition of residential properties, ensuring that all systems and equipment operate efficiently and safely. They work to resolve any issues or repairs related to the structure, utilities, and appliances within residential buildings.

Key Responsibilities:

1. General Maintenance and Repairs:

• Perform routine inspections and maintenance tasks for plumbing, electrical, heating, ventilation, air conditioning (HVAC), and other residential systems.
• Repair or replace faulty equipment, appliances, fixtures, and other systems.
• Troubleshoot issues with appliances, plumbing, electrical systems, or HVAC units and take corrective actions.

1. Plumbing:

• Fix leaks, unclog drains, and repair or replace pipes and fixtures as necessary.
• Maintain water supply and sewage systems.

1. Electrical:

• Repair or replace light fixtures, outlets, and circuit breakers.
• Diagnose electrical issues and ensure systems are up to code.

1. Boiler/HVAC Systems must have 1 or more years of experience:

• Maintain and repair heating and cooling systems.
• Replace air filters, clean ducts, and ensure proper functionality of HVAC units.

1. Carpentry and Minor Structural Work:

• Repair damaged walls, floors, and ceilings.
• Fix doors, windows, and locks.

1. Customer Service:

• Communicate effectively with tenants to resolve maintenance concerns.
• Respond to work orders in a timely manner, ensuring tenant satisfaction.

1. Preventative Maintenance:

• Schedule regular maintenance tasks to ensure that systems and appliances operate efficiently.
• Conduct inspections to identify potential issues before they become major problems.

1. Inventory and Equipment Management:

• Maintain an inventory of tools, materials, and supplies.
• Order and stock necessary parts for repairs and maintenance tasks.

1. Safety Compliance:

• Adhere to all safety protocols and regulations to ensure a safe work environment.
• Keep up to date with local building codes and regulations.

PM21

Required Skills and Qualifications:

• Experience: Previous experience in residential maintenance, construction, or a related field.
• Technical Skills: Knowledge of plumbing, electrical, HVAC systems, and general repair techniques.
• Problem-Solving: Ability to troubleshoot and resolve maintenance issues promptly.
• Physical Stamina: Ability to lift heavy objects, climb ladders, and perform manual labor tasks.
• Communication: Strong communication skills to interact with residents and management.

Preferred Qualifications:

• Certification in HVAC, plumbing, or electrical work.
• Previous experience in a property management or maintenance role.
• Knowledge of local building codes and regulations.

Working Conditions:

• Work Hours: May require evening or weekend hours depending on the urgency of maintenance requests.
• Physical Demands: The job may involve lifting, standing for extended periods, and working in various weather conditions.
• Teamwork: Job may involve helping the team in other areas like painting, cleaning, grounds work, snow removal, etc.

PM21