At Pepper Pike Capital Partners, LLC, we are a vertically integrated, multi-family investment, management, and (re)development company headquartered in Cleveland, Ohio, with a current portfolio of approximately 5,500+ units across the Midwest. We ensure the sustainable success of our properties by creating diverse and world-class trained on-site teams that surpasses expectations on every level, including resident screening, coordination of resident turnover, property maintenance, and financial management. Our hands-on approach and onsite interaction with our regional manager and property teams allows us to have a real-time view of property operations and local market conditions.

We believe that choosing to live in one of our communities is more than just selecting an apartment. When our residents choose us, they invite us to be a part of their daily lives. We take this responsibility seriously and strive to provide the highest level of customer service to our communities and the surrounding areas.

Benefits

• Medical, Vision/Dental Insurance,401k with company match
• Paid Time Off
• Comprehensive Bonus Packages
• Competitive Compensation
• Career Development Opportunities

Position Overview

The Maintenance Technician ensures that property work orders are completed, grounds are kept in pristine condition and vacant units are completed before leasing to a new resident.

Responsibilities

PRIMARY:

• Complete daily assigned work orders on a timely basis and ensure they are completed to the resident’s satisfaction.
• Preparation of vacant residential units for re-leasing including minor repairs and small projects; ensure mechanical systems (heating/cooling, plumbing, electrical, appliances) are all in working order; consistently hit the monthly stated goal for ‘turn time.’
• Provide great customer service to residents with particular attention to curb appeal, move-in experience, timely work order response, friendliness to residents and properly addressing their concerns.
• Walk the property regularly (daily) to take care of common areas and grounds to ensure they are clean and safe.
• Respond to emergency calls promptly, diagnose problems and resolve appropriately.

SECONDARY:

• Complete administrative work in an organized and timely manner for accurate processing
• Document and correct any ‘first fail’ results for tenant base Section 8 inspections.
• Implement any necessary corrections of any city building code violations.

Qualifications

• High School Diploma or equivalent
• Two or more years of experience as a Maintenance Technician at a residential property with multi-unit, multi-building experience or in a similar capacity in another industry
• HVAC, plumbing, electrical or similar certifications highly desirable
• Knowledge of Yardi Voyager or similar software highly desirable
• Knowledge of intermediate to complex concepts in carpentry, electrical work, plumbing installations and residential repairs
• Strong organizational and time management skills with a high attention to detail is essential.
• Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
• Basic knowledge and compliance with Fair Housing laws and regulations
• Demonstrate independent, mature judgment; conveys a professional image and attitude.
• Must possess a current driver’s license and be insurable.
• Ability to work on a rotational on-call weekend schedule that includes evenings, weekends, and some holidays.

Physical Requirements

The physical requirements of this position are related to a standard facilities or maintenance environment. Must be able to lift, bend, carry, move equipment and furniture, and use cleaning equipment and/or standard tools. Work is performed both inside and outside, requiring the ability to work under variable weather conditions. While performing the duties of the job, the employee is required to hear, talk, stand, walk, reach, stoop, or kneel. Must be able to lift up to 50 pounds without assistance.

The duties listed in the job description above are intended only as illustrations of the various types of work that may be performed. These listed duties are not intended to describe in detail all the tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations. Omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. At the employee’s request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Pepper Pike Staffing, LLC is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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