Healthcare Sales Specialist (PACE)

About myPlace HealthmyPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participants preferred place. myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they age in place in the community. This is a unique opportunity to take on one of our countrys most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
Join Us as an Healthcare Sales Specialist and Make a Difference!Are you passionate about creating meaningful connections and empowering the underserved communities of Los Angeles County? As an Healthcare Sales Specialist (internally known as a Outreach Specialist) with myPlace Health, youll play a vital role in helping frail older adults live independently and maintain a high quality of life.
In this dynamic role, youll engage with community partners, build impactful relationships, and educate individuals, families, and caregivers about the transformative benefits of the PACE (Program of All-Inclusive Care for the Elderly) program. Your work will directly support our mission of enabling seniors to thrive in their homes and communities.
If youre driven to serve, inspire, and create lasting change in the lives of others, wed love for you to join our team!What does success look like as an Outreach Specialist?

• Foster Meaningful Connections: Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing communities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program across South Los Angeles.
• Partner for Success: Collaborate closely with Enrollment Specialists to ensure a smooth, respectful, and welcoming enrollment process for prospective participants and their families.
• Engage the Community: Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants, families, caregivers, and community partners.
• Drive Predictable Growth: Support monthly outreach activity and referral goals by generating qualified leads and strengthening referral pathways throughout South Los Angeles.
• Keep Us Connected: Maintain accurate, timely records of outreach activities, partner engagement, and lead status in CRM software to ensure a seamless flow of information.
• Champion Compliance: Follow DHCS and CMS regulations and myPlace Health policies with care and precision to uphold the integrity of our marketing and outreach practices.
• Plan for Growth: Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand awareness of the PACE program across South Los Angeles.
• Be Present in the Community: Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our referral pipeline.
• Innovate and Improve: Continuously explore new opportunities to refine and elevate referral processes, outreach strategies, and community engagement activities.
• Embrace Flexibility: Be open to supporting occasional evening and weekend events as needed to meet community needs.
• Support Organizational Growth: Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health.

What does an ideal candidate look like as Outreach Specialist?

• Proven Experience: Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals.
• Knowledge of Eligibility Processes: Experience working with state and county eligibility workers to support enrollment efforts.
• Tech-Savvy: Familiarity with CRM software is a plus, though not requiredwere happy to provide training!
• Passion for Service: Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life.
• Self-Starter Attitude: A highly motivated individual who thrives with minimal supervision and takes initiative to achieve goals.
• Educational Background: A bachelors degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatoryequivalent experience is warmly welcomed.
• Driving Requirements: A valid California drivers license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community.
• Language Skills: Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required.

What are other pertinent information for this role (environment, events, etc.)?

• Community-Focused Role: This position is primarily field-based, working in vibrant community settings such as government offices, resource centers, senior centers, tiny home communities, and other areas ideal for generating referrals.
• Participant-Centered Tours: As part of our commitment to delivering a white-glove experience, youll occasionally host tours at our center for prospective participants, brokers, hospital social workers, and other professionals to build trust and connections.
• Hands-On Support: Youll need the ability to transport and store marketing materials independently, as well as lift up to 25 pounds when necessary.
• Hybrid Role: This position offers a hybrid schedule, balancing time between in-office responsibilities and field-based outreach in the Greater Los Angeles market.
• Community-Focused Presence: Up to 80% of your time will be spent in various community settings, including government offices, resource centers, senior centers, tiny home communities, and other locations ideal for generating referrals.
• Flexible Schedule: This role is primarily MondayFriday during standard business hours, with occasional evening and weekend availability needed to support community events, broker mixers, and enrollment activities.

The Physical Requirements of the role

• Frequent local travel (most days): Ability to drive throughout the service area to provider offices, hospitals, post-acute facilities, senior housing, and community-based organizationsincluding loading/unloading outreach materials from your vehicle.
• On-your-feet work is the norm: Ability to stand and walk for extended periods during community events, health fairs, presentations, and center tours (often 36+ hours in a day with breaks).
• Event setup & breakdown: Ability to lift, carry, push, or pull outreach supplies (e.g., signage, brochures, table materials), typically up to 2530 lbs, and perform frequent bending, reaching, and crouching when setting up or breaking down booths.
• Driving + admin follow-through: Ability to sit for periods while driving between locations and completing timely documentation, CRM updates, emails, and follow-up calls between visits.
• Clear communication in busy environments: Ability to speak and present to individuals and small groupssometimes in noisy or crowded settingswhile maintaining a professional, welcoming presence.
• Comfort with outdoor conditions: Ability to work outside during community outreach events and tolerate varying weather (sun/heat, cool temperatures).
• Frequent use of mobile/office tools: Ability to use a phone, tablet, and computer throughout the day for navigation, scheduling, CRM documentation, and communication; repetitive hand/finger motions for typing and texting.
• Reasonable Accommodations: Were committed to creating an inclusive workplace. If you need a reasonable accommodation to perform the essential functions of this role, please let us knowwell engage in an interactive process and work with you to identify an appropriate accommodation.

Whats In It for You?At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. Thats why weve built a comprehensive, people-first rewards package designed to support your well-beingprofessionally, financially, and personally.
Heres a snapshot of what you can look forward to:
Competitive Pay & Total Rewards We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.Performance-Based Incentives Our industry-leading incentive plan recognizes your contributions and rewards success based on the performance of both your team and the organization.Ongoing Growth & Feedback Youll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.Plan for Your Future Take advantage of our 401(k) plan with an employer matchbecause your future matters.Health Coverage that Fits Your Life Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.More Than Just Medical Weve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.Generous Time Off Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.Support for Your Learning We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.Family Comes First Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.Be the Face of Our Mission in the CommunityIf youre energized by meeting people where they are, building trusted relationships, and helping older adults and families access care that truly makes a difference, wed love to meet you. Join us as an Outreach Specialist and be the face of our missiongrowing awareness, expanding access, and guiding more seniors into the support they deserve. Apply today and help us bring PACE to more communities.
Your ApplicationPlease submit your resume/CV. Our Commitment to Diversity, Equity and InclusionAt myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. COVID-19 Vaccination PolicyAt myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment. Beware of Scams and Fraud Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the Rip-offs and Imposter Scams option: https://reportfraud.ftc.gov/#/
$61,700 - $78,000 a year