Company Overview

Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties.

With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.

Job Summary

Working with our staging team, incumbent operates independently to prepare technology hardware and software for project installations. As applicable, implement network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes. Individual will configure multiple technology platforms and work with installation team to meet shipping/installation timelines. Successful individuals typically have experience with configuring CCTV, networks and wifi hardware, voice, computers and servers. Individual will have general knowledge of operating systems and understanding of implementation scripts and config documents on hardware.

This role is based out of our Taylor, Michigan warehouse Monday to Friday.

Essential Job Functions and Responsibilities

• Work with limited oversight, operating independently to prepare network hardware and software for project installations. As applicable, design network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes.

• Work and communicate with multiple organizations within Allbridge.

• Proactively initiates testing and deploying updates to network infrastructure including critical firmware and operating system patches.

• Work in collaboration with the project management and field installation teams, to effectively and timely prepare project equipment per contract specifications. As needed, receive, unpack, label, configure, and stage network hardware equipment, including switches, Wi-Fi, firewalls, and servers.

• Consistently integrates Allbridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully.

• Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility, and quality performance.

Required Qualifications

• Must have 2 years of experience with computers and operating systems. Comfortable working under deadlines.

• Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software

• Must be well-versed in network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking equipment and VoIP equipment.

• Ability to assume responsibility and ownership for work performed.

• Ability to provide technical support for co-workers, customers, and other vendors.

• Must be able to work independently and in a fast-paced environment.

• Handle multiple tasks concurrently through prioritization and accurate problem assessment in a potentially stressful environment.

• Customer service oriented with good interpersonal skills; able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner

• Operates daily with a high attention to detail, remains proactive, organized, reliable, and process-focused with ability to multi-task in a dynamic, and rapidly changing product environment work environment.

• Must possess excellent written and verbal communication skills, as well as interpersonal skills with a customer service focus in the English language.

• Willingness to share knowledge with team members, superiors, and users.

• Strives to stay abreast of industry knowledge and performs with a high learning agility.

• Must have a strong interest in technical products and solutions.

• Must be able to work effectively as a team member in a fast paced, and high-volume work environment, operating with a high level of detail and conscientiousness.

• Required to have demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable law, enable disabled individuals to perform the essential functions of their job title and to meet the employer’s expectations for the job title.

While performing the duties of this job, the employee is regularly required to stand and walk; use hands/fingers to handle or feel and reach with hands and arms. The employee is frequently required to climb, balance; stoop, kneel, crouch, crawl, talk and hear. The employee is occasionally required to sit. This job requires the ability to work from a ladder up to 12’ and extension ladders to 26’. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Workplace Benefits We Offer

In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes:

• Medical and Prescription options, Dental, Orthodontics and Vision Plans
• Rich HSA company-funded options and Flexible Spending accounts
• 100% Company paid premiums for Short Term Disability
• Life and Accidental Death and Dismemberment insurance Plan options
• Supplemental Insurance Plan options
• 401(k) Profit-Sharing Retirement plan
• Flexible Paid Time Off after 60 days of employment
• Paid Holidays, per Employee Handbook
• Great workplace culture that embodies our values

Equal Opportunity Statement

Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.