Oversees collateral security loan documentation by ensuring liens are properly perfected, including titles, Uniform Commercial Code (UCC) filings, and insurance coverage for collateral. Investigates and resolves related errors or issues as they arise. Acts as a point of contact for inquiries, processes claims and handles payments for GAP coverage and Credit Life/Disability insurance.

Experience: One year to three years of similar or related experience. Experience in a loan department in a Credit Union is strongly preferred.

Education: A high school education or GED.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

General: Good oral and written communication skills, professional presentation, and good organizational skills.

Leadership: Required skills include the ability to describe and sell appropriate products and services to members; self-motivation to complete job tasks to the best of personal ability.

Technological: Proficiency in the use of a personal computer to include MS Word, Excel, and ability to use web and web-based applications; proficiency in the use of a 10-key calculator; ability to count cash; Basic keyboarding.

Industry Specific: Eagerness to learn new information in a fast-paced environment, and adaptability to apply new information as appropriate. Basic understanding of governmental regulations for financial institutions preferred.