Responsible for: Troubleshooting, repairing, reconditioning, and servicing Caterpillar and other allied machines, systems, and power train components in a shop and field environment. Troubleshoot; diagnose malfunctions and failures of machines electrical, hydraulic, and power train components. Must be able to identify and evaluate root cause failures using electronic tools, schematics and other trouble shooting methods. Be able to demonstrate proper communication methods to effectively explain equipment conditions, machine status and recommendations, to clients, associates and management.

• Work 7 days on 7 days off

Duties and Responsibilities:

• Troubleshoot and diagnose equipment malfunctions and failures.
• Maintain good client relations and support for corporate marketing objectives.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports.
• Plan and control cost of repair jobs.
• Maintain company equipment – keep in good clean orderly condition.
• Always Work safely. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.
• Own and maintain required personal tools.
• Learn and use Wheeler, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to locations as needed.
• Work within and promote corporate values.
• Work rotating shifts as needed
• Perform other related duties as assigned.

Required Qualifications:

• Safety minded and focused
• Driven and dedicated to the success of Wheeler Mining Systems and our Customers
• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Basic computer and internet knowledge required, as well as knowledge in operating scanning/diagnostic tools.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.
• Current driver’s license.
• Minimum of 6 months related experience.
• CDL license helpful but not required

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).