SUMMARY

Repairs and maintains machinery and electromechanical equipment in packaging, processing, distribution and plant infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Supplements the activities of Maintenance Mechanics by assisting with installs, repairs, troubleshooting of processing and high-speed packaging machinery and other specialized equipment in the facility.
• Performs routine Preventive Maintenance (PM) such as inspection and lubrication of chains, sprockets, pulleys, belts, bearings, gears and general gearbox maintenance, including the replacement of oil per PM frequency.
• Operates production equipment as part of troubleshooting, and validation of completed maintenance activity.
• Documents work and completes reports using CMMS system. Initiates purchase order request forms for parts and supplies.
• Assists with maintaining spare parts inventory for plant by checking out parts, using parts ordering procedure and restocking inventory.
• Helps maintain shop areas and parts room so they are clean and orderly.
• Provides general production support and training as required.
• Actively participates in root cause analysis and other plant continuous improvement initiatives. Recommends and implements continuous improvement ideas.
• Occasionally performs work in other areas such as building maintenance.
• Complies with safety and cGMP requirements. Follows (LO/TO) all Safety procedures and wears all personal protective equipment as directed by Company Safety Policy.

SAFETY RESPONSIBILITY STATEMENT

Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associate's degree (A. A.) or equivalent from two-year college or technical school OR a minimum of two years related experience OR equivalent combination of education and experience.
• General knowledge of machine troubleshooting, electrical, mechanical, fabrication, pneumatics, hydraulics, OSHA standards, cGMP’s, lock-out/tag-out is required.
• Food or pharmaceutical industry experience preferred.

PERFORMANCE ABILITY

Demonstrated working knowledge and ability to repair packaging and processing production equipment within one year from the date of employment. Knowledge of machine capabilities, manufacturing process, and ability to troubleshoot. Demonstrated ability to consistently meet quality, safety and efficiency goals. Excellent problem-solving skills required. Excellent organizational and planning skills; ability to prioritize and calmly handle multiple tasks simultaneously in a fast-paced environment; demonstrate a strong sense of urgency; independent thinker with the ability to make sound decisions in a fast-paced team environment; initiative to complete tasks on time with minimal supervision; and flexibility to change tasks frequently and work in different work centers as business needs require. Strong teamwork skills; ability to work and communicate effectively with others; excellent interpersonal and listening skills; strong attention to detail skills; and demonstrated high quality of work. Consistently follows all company policies and procedures, including all safety policies and procedures.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively to coworkers and supervisors.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as fractions, percentages, ratios, addition, subtraction, multiplication, decimals, and measurements.

REASONING ABILITY

Excellent problem solving skills required.

OTHER SKILLS and ABILITIES

• Basic computer skills required.
• Must demonstrate an understanding of the company priorities and core values and daily activities must support them.
• Ability to quickly understand the theory of operation in both processing and high-speed packaging areas.
• Willingness to learn and increase technical depth through attending workshops, reviewing technical manuals, or OEM supplied training.
• Ability to work other shifts and weekends and to travel to other facilities.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms (including overhead), including reaching horizontally on a ladder; ascend and/or descend stairs (including ladders); stoop, kneel (including half kneel), crouch, and crawl; and talk and hear. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

The employee must regularly lift, move (in some cases drag items), slide, raise and/or place:

- Lift up to 60 lbs. from 31-inch shelf and carry for up to 5 ft. and then return 60 lbs. to 31 inch surface.

- Lift up to 60 lbs. floor to waist height.

- Push and pull 42 lb. force at 36 inches.

- Step on/off a 24-inch step.

- Grasp 50 lbs. of force.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts.

The employee is frequently exposed to herbal aromas, dust, and/or airborne particles, some classified as allergens or irritants. This position works in all areas of NOW’s manufacturing facilities with direct exposure to ingredients (powders and liquids), mixes (powders and liquids), equipment, and packaging. Frequently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.g. crab, lobster, shrimp), Tree nuts (e.g., almonds, walnuts, pecans), Wheat and Soybeans, except for peanuts.

The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to fumes, cold, and heat. The employee is required to travel to other facilities.

The noise level in the work environment is usually moderately loud, and in some areas where louder hearing protection is required.

2026 BENEFITS AT GLANCE