Job Title: Case Manager

Compensation (Based on experience and qualifications): Starting at $29.40 per hour

Schedule: Monday - Friday 9:00am - 5:00pm

Under the general guidance of the Director of Care Management, the Social Work Care Manager will provide direct patient care through implementation of individual patient care plans developed in collaboration with the patient’s primary care provider. This individual will work directly with the provider for continuity of care to fulfill the individual patient care plan , self-care management, access to community and social services, and psychosocial support. The LCSW/MSW Case Manager will promote self-care management, assist with access to care. Functions through direct face to face patient contact, telephone follow-up, video visit and education based on care management guidelines in a sensitive and confidential manner. Maintains positive relations interdepartmentally and participates in center-wide health and social support initiatives. The LCSW/MSW Care Manager will maintain a caseload of at least 75 patients

Responsibilities:

The LCSW/MSW Case Manager role critical thinking and social work expertise to provide ongoing case and care management to an assigned patient panel of 75 patients. This will include:

• Managing ongoing care coordination for an assigned population case load of at least 62 patients (Population Health Management)
• Performing Comprehensive Risk Assessments and developing individualized Patient Care Plans for all assigned cases.
• Managing and coordinating patient access to care, including overseeing the efforts of collaborating Care Coordinators, Referral staff and others.
• Addressing all relevant Transitions of Care management when patients obtain hospital-based care.
• Collaborative participation in the Patient Care Teams.

Qualifications:

• Bachelor’s degree in Social Work (BSW) minimally required; Master’s in Social Work (MSW) preferred.
• Licensed Clinical Social Worker (LCSW) or equivalent preferred Current CPR Certification
• A minimum of two (2) – three (3) years’ experience as a qualified LCSW/MSW Case Manager preferred.
• Significant demonstrable experience of working in a community-based or complex care environments.
• Bilingual ability preferred; may or may not be required based on individual department needs.

Chicago Family Health Centers offers benefits to all its full-time employees:

BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 8 sick days | 3 personal days

• Bachelor’s degree in Social Work (BSW) minimally required; Master’s in Social Work (MSW) preferred.
• Licensed Clinical Social Worker (LCSW) or equivalent preferred Current CPR Certification
• A minimum of two (2) – three (3) years’ experience as a qualified LCSW/MSW Case Manager preferred.
• Significant demonstrable experience of working in a community-based or complex care environments.
• Bilingual ability preferred; may or may not be required based on individual department needs.