Position Title: Senior Human Resources Generalist

Reports to: Director of Human Resources

Status: Exempt

Location: On-site, in person, Fargo Jet Center – Fargo, ND

Position Overview

The Senior Human Resources Generalist serves as a trusted partner to leaders and team members across the organization, supporting all aspects of the employee lifecycle while ensuring compliance with federal, state, and local employment laws. This role provides both strategic and hands-on HR support in areas including employee relations, performance management, talent acquisition, compensation administration, benefits, compliance, and organizational development.

Reporting to the Director of Human Resources, the Senior HR Generalist plays a key role in executing HR initiatives, supporting business objectives, and fostering positive employee experiences across multiple locations. This position requires a high level of professionalism, sound judgment, confidentiality, and the ability to work independently in a fast-paced environment.

Essential Duties and Responsibilities

Talent Acquisition & Onboarding

• Manage full-cycle recruiting activities for assigned positions, including sourcing, screening, interviewing, and offer coordination.
• Partner with hiring managers to develop effective recruitment strategies and improve hiring processes and candidate experience.
• Coordinate onboarding activities to ensure a positive new hire experience.
• Assist with workforce planning and succession planning initiatives.

HR Compliance & Administration

• Ensure compliance with federal, state, and local employment laws and regulations across multiple jurisdictions.
• Maintain and update HR policies, procedures, and employee handbook content.
• Manage employee records and HRIS data integrity.
• Support leave administration including FMLA, ADA accommodations, workers' compensation, and other leave programs.
• Assist with audits, reporting requirements, and compliance initiatives.
• Serve as, or provide support to, the Designated Employer Representative (DER) for the Company's FAA and DOT drug and alcohol testing programs, ensuring compliance with applicable regulations, testing requirements, recordkeeping, and reporting obligations.

Employee Relations & Manager Support

• Serve as a primary HR resource for managers and employees, providing guidance on employee relations matters, performance concerns, workplace investigations, and policy interpretation.
• Build trusted relationships with leaders and provide proactive guidance on organizational effectiveness, employee engagement, talent development, and workforce planning.
• Coach managers on leadership effectiveness, employee development, performance management, and difficult employee conversations.
• Partner with leaders to address employee performance, attendance, conduct, and workplace concerns.
• Conduct investigations and recommend appropriate resolutions while ensuring consistency and legal compliance.
• Support conflict resolution and facilitate productive workplace relationships.

Compensation & Benefits Administration

• Assist leaders with compensation decisions to ensure internal equity and market competitiveness.
• Partner with leaders and the Director of HR to ensure compensation decisions align with internal equity, market competitiveness, and organizational compensation philosophy.
• Support benefits administration, employee education, and annual open enrollment activities.

Performance Management & Employee Development

• Administer performance management processes and provide coaching to managers on performance discussions.
• Support employee development, training initiatives, and career growth opportunities.
• Assist in identifying organizational training needs and coordinating development programs.

Organizational Support

• Participate in employee engagement and culture initiatives.
• Support employee communications and change management efforts.
• Assist with organizational development and process improvement projects.
• Provide backup support for payroll, benefits, and HR operations as needed.
• Contribute to strategic HR initiatives that align with organizational goals.

Qualifications

Required

• Associate or Bachelor's degree in Human Resources, or related field ; equivalent combination of education and experience will be considered.
• 7+ years of progressive HR experience with demonstrated expertise in employee relations, investigations, talent acquisition, performance management, and compliance.
• Strong knowledge of employment laws and HR best practices.
• Experience supporting employee relations, recruiting, performance management, and compliance activities.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to handle confidential information with discretion and professionalism.
• Experience conducting investigation and managing sensitive/confidential matters.
• Demonstrated ability to work independently and manage competing priorities.

Preferred

• Experience supporting multi-state employers.
• Experience with compensation analysis and salary administration.
• HRIS and payroll system experience. ADP expertise a plus.
• Exposure to international employee administration and coordination

Work Environment

This position operates in a professional office environment and may require occasional travel to company locations. The role balances strategic HR partnership with hands-on execution and requires the ability to adapt to evolving business needs.

What We Offer:

• Comprehensive health benefits (Medical, Dental, Vision)
• HSA and flexible spending programs
• Life and Accidental Death & Dismemberment insurance (100% Company Paid)
• Long-Term Disability insurance (100% Company Paid)
• 401(k) with employer match
• Paid time off and paid holidays
• Employee Assistance Program (EAP) and Wellness Program