A Human Resources Technician performs a variety of technical and administrative duties that support the delivery of HR services to employees and departments. This position assists with recruitment and onboarding, processes personnel actions, maintains employee records, coordinates benefits and leave administration, and ensures compliance with applicable laws, policies, and civil service rules. The HR Technician serves as a key point of contact for employees, providing guidance on procedures, payroll matters, benefits enrollment, and general employment questions.

This role requires strong attention to detail, confidentiality, and customer service skills, as well as the ability to manage multiple priorities in a fast-paced public sector environment. The Human Resources Technician helps ensure efficient, accurate, and professional HR operations that support the organization’s workforce and service to the community.

• Process personnel actions including hires, promotions, transfers, salary changes, and separations.

• Coordinate recruitment activities, including posting job announcements, screening applications, scheduling interviews, and preparing offer letters.

• Conduct new employee onboarding and ensure completion of required employment documentation.

• Maintain and update employee personnel files and HR information systems with accuracy and confidentiality.

• Assist employees with benefits enrollment, leave requests, and general HR-related inquiries.

• Support payroll processing by verifying timesheets, leave balances, and personnel data.

• Track and monitor compliance with policies, labor regulations, and civil service rules.

• Prepare reports related to staffing, turnover, benefits, and other HR metrics.

• Provide administrative support for training programs, employee relations matters, and performance evaluation processes.

• High school diploma or GED required; Associate’s degree in Human Resources, Business Administration, Public Administration, or a related field preferred.

• Two (2) years of increasingly responsible administrative or clerical experience, preferably in a human resources or public sector environment.

• Experience working with HR information systems, payroll systems, or applicant tracking systems.

• Knowledge of basic human resources principles and employment laws.

• Proficiency in Microsoft Office or similar software applications.

• Strong organizational skills, attention to detail, and ability to maintain confidentiality.

• Effective written and verbal communication skills with a customer service focus.

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.

• Experience in local government or civil service systems.

• Working knowledge of benefits administration, FMLA, COBRA, and other employment regulations.

• HR certification such as PHR, SHRM-CP, or IPMA-CP.

• Experience supporting recruitment, onboarding, and payroll processing in a public sector setting.