SpringHill Suites Bloomington - Front Desk Agent
Position requires ability to work both AM (7AM-3PM) and PM (3PM-11PM) shifts as needed, including weekends.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Our stylish hotel in Bloomington, IN is just two blocks from the square and a short walk from Indiana University -- ideal for football and basketball fans, potential students and visiting family members alike. The shops, bars and restaurants of Kirkwood Avenue are a 10-minute stroll away, and Bluebird Nightclub, one of the area's top concert venues, is right around the corner. After a restful night in spacious suites featuring stylish decor and high-tech amenities, guest can take advantage of our free hot breakfast, and come back at night for a cocktail or beer at our full-service bar. Guest can keep up with their workout routine in our modern fitness center, and get refreshed and revitalized in our indoor swimming pool. Our Bloomington hotel also offers three flexible event rooms for memorable social gatherings and productive corporate events.

Application deadline for Colorado positions: Position requires ability to work both AM (7AM-3PM) and PM (3PM-11PM) shifts as needed, including weekends.